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@shielacarttom
Flag of Philippines Mandaue City, Philippines
Member since March, 2017
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shielacarttom

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I am efficient, detail-oriented, and an extremely hard worker. I can give you my excellent typing skills and accuracy since I'am an experienced data entry specialist for almost 2 years. I was a customer service representative as well to a well known BPO company for 5 years. My number one goal is to give 100% client satisfaction. I'am very thorough and willing to do whatever is necessary to provide an excellent final product for the client. I have very reliable Internet Connection (5 Mbps download speed and 1 Mbps upload speed ) which is very necessary for an online job. Please feel free to contact me with any other questions you may have. -Data Entry Specialist -Customer Service Representative -eBay Lister -Web Researcher/Data Scraper
$5 USD/t
2 anmeldelser
4.0
  • 100%Fuldførte jobs
  • 100%Inden for budgettet
  • 100%Til tiden
  • N/AGenansættelsesrate

Portfolio

Seneste bedømmelser

  • image of lifesbargains Project for Shiela C. $19.76 USD

    “Amazing freelancer and very easy to work with.”

  • image of dean72 eBay lister -- 3 $963.10 USD

    “Wonderful job, done on time, definitely a great hire!”

Erfaring

Tier 3 Customer and Technical Support Representative

Mar 2011 - Sep 2016 (5 years)

• Answer telephone inquiries from customers and stores regarding the phones, status of units and other service issues. • Provide technical and network problem resolution to customers by performing a question diagnosis while guiding users through step-by-step solutions. • Accurately process and record call transactions using a computer and designated tracking software

Data Entry and Quality Assurance Staff

Apr 2009 - Jan 2011 (1 year)

•Offered back file conversions as well as ongoing data capture. •Automate the filing and indexing of paper that dramatically decrease the need to search through file cabinets for a document. We develop digital applications to replace the process of finding, photocopying and faxing requests for records and information. •Offered a 'blind dual key' option which involves two technicians keying the same information. The results are examined, and any differences in the data are corrected.

Uddannelse

Bachelor of Science in Information Technology

2003 - 2007 (4 years)

Certificeringer

  • US English Level 1
    80%

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