EXPLORE


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$50 USD / Hour
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India (5:43 AM)
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Joined on December 27, 2008
$50 USD / Hour
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I have been working with US clients for more than 10 years in service delivery industry and have niche in understanding the required expectations & desirable deliverables of a task. To deliver great results I depend upon my planning and execution skills wherein each expectations is met well within the allotted timelines. With all the experience accumulated over past decade I am more than willing to apply all the learning to deliver the best results each time. Freelancing is my way to utilize my skillset to the complete capacity while challenging myself each day to deliver the best at each task or opportunity that may present itself. Any feedback or review would be much appreciated.
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Experience
Lead Assistant Manager
Apr, 2019 - Present
•
7 years, 2 months
Exl Service.com
Apr, 2019 - Present
•
7 years, 2 months
Working as Operations Lead for US Client
Apr, 2019 - Present
•
7 years, 2 months
Team Lead
Apr, 2015 - Mar, 2019
•
3 years, 11 months
Cognizant
Apr, 2015 - Mar, 2019
•
3 years, 11 months
Team Lead for Outsourcing team for US HealthCare Client
Apr, 2015 - Mar, 2019
•
3 years, 11 months
Assistant Manager
Mar, 2012 - Apr, 2015
•
3 years, 1 month
Exl Service.com
Mar, 2012 - Apr, 2015
•
3 years, 1 month
Worked as Customer Care Executive, Subject Matter Expert and Assistant Manger for various processes for US Life Insurance Client
Mar, 2012 - Apr, 2015
•
3 years, 1 month
Education
Uttar Pradesh Technical University
2007 - 2011
•
4 years
Bachelor of Computer Science and Technology

India
2007 - 2011
•
4 years
Qualifications
Train The Trainer
2012
Exl Academy
Cleared TTT level 1 & 2 with Employer Learning and Development Team
2012
Verifications