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EXPLORE
1.7
1.7
100%
$3 USD / Hour
・
Philippines (12:30 PM)
・
Joined on April 24, 2007
$3 USD / Hour
・
If you're looking for a high caliber Customer Service or Project Manager, I am the most appropriate candidate. I have experienced managing representatives, writers, programmers and graphic designers all working home based for more than 2 years. I also have intense passion for writing which helps in my job to manage a pool of writers who are all writing articles for SEO purposes. Give me a try and you'll never regret hiring me!
Verifications
On time
100%
On budget
100%
Accept rate
67%
Repeat hire rate
17%
Certificate of Employment - CS Manager Position
Juice Fast Recipes - The Tasty Way to Detox
Transcription Sample
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Certificate of Employment - CS Manager Position
Juice Fast Recipes - The Tasty Way to Detox
Transcription Sample
Best WordPress Plugins - Accomplish Much More with Your Blog
Sharon is a good worker and even though her prices are low, she still takes the time to do her work thoroughly and accurately - I will continue to work with Sharon in to the future. Many thanks,
Former Client (inactive)
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Experience
Customer Service Manager
May, 2010 - Apr, 2012
•
1 year, 11 months
Quick Reach Marketing
May, 2010 - Apr, 2012
•
1 year, 11 months
o In charge of the day to day customer interactions via email or chat. o Making sure CSRs are up to date with product knowledge and tools to provide excellent customer service. o Creating daily reports to be sent to the operations manager.
May, 2010 - Apr, 2012
•
1 year, 11 months
Client Relations Supervisor
Dec, 2007 - Nov, 2009
•
1 year, 11 months
Capital Typing
Dec, 2007 - Nov, 2009
•
1 year, 11 months
o Handles data entry projects for a real estate client and at the same time handles email support for the various clients of the company. This is a home based job. o In charge for overall customer service issues (email support) for various Ebay UK stores as one of the clients of the company and also handles chat support for Capital Typing serving prospective and existing clients.
Dec, 2007 - Nov, 2009
•
1 year, 11 months
Chat Support Representative
Oct, 2007 - Jul, 2008
•
9 months
Babbleglass Inc.
Oct, 2007 - Jul, 2008
•
9 months
o Handles chat support services for a publishing company based in North Carolina, USA.
Oct, 2007 - Jul, 2008
•
9 months
Education
STI e-College Southwoods
2001 - 2003
•
2 years
Computer Studies
Philippines
2001 - 2003
•
2 years
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