EXPLORE

Customer Support Facebook Marketing Linux Python Wireless
Profile cover photo
User Avatar

Saikat A.

@saikatz

0.0
0

0.0

0.0

0%

Expert in Macintosh troubleshooting, Tech support and project planning and management

$10 USD / Hour

Flag of

Bangladesh (2:42 PM)

Joined on May 6, 2012

$10 USD / Hour

I am working in Mac platform for 3 years as technology officer. I have experience in wireless and wired TCP/IP networking. Completed MBA and have project management experiences too.

Reviews
0 Reviews

No reviews to see here!

Experience

Technology Support Officer

Jul, 2009 - Present

16 years, 10 months

American International School Dhaka

Jul, 2009 - Present

16 years, 10 months

American International School is an Apple based institution with more that 800 MacBooks and 100 iMacs distributed among teachers, stuff and classrooms. A majority of the teachers are North American and the rest are a blend of truly international employees. The role of a tech support officer is to make sure their day to day technology usage is smooth. That includes, but not limited to: o Troubleshoot and maintenance of Apple computers and servers. o Tech help for operating systems, Mac OS X Leopard and Sno

Jul, 2009 - Present

16 years, 10 months

Project Manager

Sep, 2009 - Apr, 2010

7 months

Serenity Enterprise Ltd, UK

Sep, 2009 - Apr, 2010

7 months

Serenity Enterprise Ltd. is a UK registered company who subcontracted its lan- guage project and technical work related to its website to Metafour Asia. The language project was to translate user manuals of driving test in the UK, various books about Life in the UK and other study material for the immigrants. I served there as the project manager.

Sep, 2009 - Apr, 2010

7 months

Technical Support Analyst

Jan, 2008 - Jun, 2009

1 year, 5 months

Metafour Asia Ltd. (A sister concern of Metafour UK)

Jan, 2008 - Jun, 2009

1 year, 5 months

Responsibilities: o Resolve application software and operating system problems faced by the clients in UK. o Provide training sessions to the clients. o Set-up tourism software developed by Metafour / Metafour Asia. o Work with various operating systems and various Unix/Linux services. o Write user documentation and training guides. o Sell/promote additional services and products sold by the company.

Jan, 2008 - Jun, 2009

1 year, 5 months

Education

North South University

2008 - 2011

3 years

MBA (majoring in Marketing)

2008 - 2011

3 years

Curtin University of Technology

2005 - 2007

2 years

Bachelor of Technology (Computer Systems & Networking)

2005 - 2007

2 years

Brac Bishwabidyalaya

2002 - 2004

2 years

BSc. in Computer Science & Engineering (Credit Transferred)

2002 - 2004

2 years

Verifications

Registered Users

Total Jobs Posted

Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)

Copyright © 2026 Freelancer Technology Pty Limited (ACN 142 189 759)