Saied H.

## BIO Curriculum Vitae Saied Ahmed Saied Saied Address: 503 liwa St. Front of Al-Ferdan and Al-Ansari Exchange Cairo Egypt Mobile: 01511105161 E-mail: [login to view URL] Date of Birth: 26 / 12 / 1985 Nationality: Egyptian UAE & Egypt: Driving License: yes Passport no.: 168980 Personal Profile Work in multinational companies within its environment professionalism and activeness. Have experience in fields of banking in addition to my previous customer care experience. Rewards and achievements 1- Outstanding performer in communication skills work shop by corporate office HR director in Al Noor Hospital Airport Road branch 2- best employee for the year 2006 in Vodafone Education and Qualifications Date: 02-Jan- 2010 (MBA) Master of Business Administration University of Atlanta Georgia - United States of America The University of Atlanta is nationally accredited by the Accrediting Commission of the Distance Education and Training Council (DETC). DETC is recognized by the United States Department of Education and listed by CHEA as a nationally-recognized accrediting agency Date: 20-May-2006 Bachelor in Commerce & Business Administration Cooperation institute in Cairo Ain shams university- Cairo- Egypt Date: 12- Jun-2002 High school graduated King Fahd School Thanawia Amma (high school) Work Experience (UAE) From 14 / January / 2007 till now Al Noor Hospital ER/GP coordinator i. To provide support to update and maintain Emergency Room staff doctor, nurses, staff ii. Organization of District Division, and to ensure that the audits at district level are conducted in due time and according to the agreed plan(patient complaints handling). iii. Problems between staff and each other and report to the patient service manager. iv. The Medical Director personal Assistant. Managing the medical director office:- v. Support the medical director with his orders and suggestions vi. Prepare the medical staff schedule (70 doctors) vii. Assist for the Operation Theatre (OR) schedule viii. Answer all the medical Director phones ix. Arrange the interviews:- The candidates (doctors) – internationals and local -interviews Medical Receptionist/team leader in various clinics Responsible for:- x. Guiding the receptionists and managing the front desk and reception area xi. Supporting the senior staff and distributing faxes and incoming correspondence xii. Frequently. Greet guests and manage the front desk with dependability reliable in a stable and professional corporate office environment. Also responsible for assisting office staff on an as-needed xiii. Solve patients problem and prepare them to got assisted by the nurses and make sure the appointment are correctly done to these patients. Work Experience (EGYPT) From 12 may 2004 till 11 January 2006 Vodafone As a sales market assistant Customers who are complaining or need assistant from a senior analyst And teach to the new staff how to take care of the customer till he Reach his point of understanding and become satisfied with his product From March 2003 till April 2004 Amico. Tech As a team sales manager Try to sell the customer in USA them product by phone Convince them to consume them product in long distance call and provide Them with the best information to reach them needs on it Samples of the products Yellow pages- super pages- MSN services – Microsoft products- telephone calling cards. Skills Languages English Fluent in reading, writing, speaking with American accent Arabic My mother tong language IT skills Achieving the ICDL and total Microsoft office programs Internet coerces Network courses (Cisco course) ## Area of Expertise ms Microsoft internet browsing translation(arabic-english) find any thing from the internet