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Lead DeveloperOct 2015 - Sep 2017 (1 year)
Drive and increase user adoption and ensure user satisfaction, including developing, documenting and delivering training. *Develop and maintain report folders, dashboards, etc. to improve system usability. *Maintain a holistic view of all business processes and users in the system to understand cross functional impacts with regard to configuration, process, workflow and reporting. *Lead / Assist with user requirement sessions and document user requirements to address changing business needs.
Software EngineerAug 2014 - Sep 2015 (1 year)
Monitors & updates Salesforce Certification requirements for employees which includes training & advancement opportunities needed for continuous partnership with Salesforce.com. Align Sales Process to Salesforce CRM to increase lead conversion, and sales [login to view URL] the New Lightning User Interface to the entire Sales Organization. Interface with potential clients & existing customers as trusted advisor for implementations & support for Salesforce Marketing Cloud & other integrations.
Associate Software EngineerAug 2013 - Jul 2014 (11 months)
• Hands-on experience in configuration, customization. • Hands-on experience on Service and Sales Cloud • Experience with configuration and customization using Visual Force and Apex.
Bachelor of Technology2008 - 2012 (4 years)
Salesforce Certifed Developer (2014)Salesforce.com
401 Certified Salesforce Developer(Platform Developer 1)
Preferred Freelancer Program SLA92%
US English Level 182%
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