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EXPLORE
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$3 USD / Hour
・
Philippines (9:39 AM)
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Joined on April 12, 2016
$3 USD / Hour
・
• Excellent customer service • Touch-typist (Able to type 70 and above WPM with an excellent accuracy) • Excellent communication skills in English • Able to Troubleshoot Windows-based OS computers, network management using DD-WRT and etc. • Knowledgeable in Windows OS programs and applications such as MS Office, Google Sheets, Google Docs, Google Forms, Macro Express and etc. • Knowledgeable in e-commerce tools and utilities such as Live Agent, Shopify, eBay, Amazon Seller-Central, Oberlo, Walmart, Signifyd and etc. • Disputes and Chargebacks (PayPal & Stripes) • Trello Management • Able to utilize Skype, Google Hangouts, and Slack. • Reporting • Social-Media feedback and reviews management, TrustPilot and etc.
No reviews to see here!
Experience
Customer Support/Fulfillment Specialist
May, 2016 - Jul, 2018
•
2 years, 2 months
TASCHH LTD.
May, 2016 - Jul, 2018
•
2 years, 2 months
Order fulfillment, presale and aftersale customer support, chargeback and disputes, social media moderation.
May, 2016 - Jul, 2018
•
2 years, 2 months
Online Support
Feb, 2011 - Nov, 2011
•
9 months, 2 days
Transcom Asia
Feb, 2011 - Nov, 2011
•
9 months, 2 days
chat support, tech support, and order entry for a big cable company in the USA
Feb, 2011 - Nov, 2011
•
9 months, 2 days
Customer Support Specialist
Apr, 2007 - Jan, 2010
•
2 years, 9 months
Sutherland Global Services
Apr, 2007 - Jan, 2010
•
2 years, 9 months
Chat and email support for the Account Takeover Security Department - eBay UK
Apr, 2007 - Jan, 2010
•
2 years, 9 months
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