Good day, I am a well-rounded customer service representative. A responsible and dependable Customer Service Representative for almost 6 years, I had worked for Banking, Healthcare and Retail accounts and obtained expertise in service recovery for declined credit cards and obtaining details of complaints. My experiences in high-pressured environment have taught me attention to details, resilience and flexibility in using different tools provided by the client. I am hard working, good listener, fast learner and adaptable to meet my employer's time zone. I value my client's trust and I commit to myself to any job, taking full responsibility in completing projects on time. My skills includes: Call Handling ,Internet research and E-mail management I'm looking forward to helping you grow your business by sharing my experiences and expertise and learn more in the process.