Pipit R.

 Executed duties to the safe and efficient operation of national and international flights. Greeted passengers. Assisted passengers with luggage. Ensure passenger special request were met. Delivered meals and drinks to passengers on a routine and as need basis.  Ensured the safety of passengers prior to take off, during flight and landing in the aircraft. Ability to keep guests calm and diffuse any stressful situations and effectively handle escalated issues.  Supervised and coordinated the activities of flight crew  Maintained positive relationship with passengers  Acted as a troubleshooter to successfully resolve customer service problems  Explained and demonstrate the use of safety equipment and answer passenger questions