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EXPLORE
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$2 USD / Hour
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Pakistan (9:37 AM)
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Joined on June 8, 2008
$2 USD / Hour
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I am Nausheen from Pakistan. Writing is my passion and I want to transform it into my profession. Working in call centers and BPO has made me a strong person who is ever ready to face challenges, highly motivated, enthusiastic, and capable of taking multiple tasks. I have a disciplined, professional and quality centered approach with strong analytical and problem solving skills and ability to work under pressure and in a dynamic cross-functional, cross-borders and cross-cultural environment
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Experience
Team Leader
Feb, 2009 - Jun, 2012
•
3 years, 4 months
Abacus Consulting Pakistan
Feb, 2009 - Jun, 2012
•
3 years, 4 months
Team Leader Job description o Real Time Queue Monitoring o Maintaining Service Levels o Real Time Adherence Monitoring (Unusual Shift Activity) o Developing Shift Traffic Report (STR) o Responsible for monitoring daily operations & analyze relevant reports on periodic bases o Task Assignment o Shift Login Report o Maintaining a check and balance by commencing daily huddles and seminars regarding new marketing promos and VAS. o Responsible for conducting System/Software acceptance testing (FUT
Feb, 2009 - Jun, 2012
•
3 years, 4 months
Education
University of the Punjab, Lahore
2000 - 2004
•
4 years
B-Pharmacy
Pakistan
2000 - 2004
•
4 years
F.SC Pre Medical
1997 - 1999
•
2 years
Saudi Arabia
1997 - 1999
•
2 years
Freelancer
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