An Experienced Customer service and sales support representative with more than 3 years in the profession, who are interested and passionate about Information technology and Cloud technology.
Supporting sales in offering unique solutions to retain existing client relationships as well as generating ideas for working with future clients.
Acted as a liaison between business and technical teams with excellent communication skills.
I am very resourceful and always ready to learn new technologies and expand my knowledge and skill sets.
I am an enthusiastic virtual assistant and customer service representative with more than 2 years of experience.
My skills includes, attention to details , active listening, organizational , interpersonal and communication skills, good phone, email, instant messaging handling skills, accurate record keeping, use of MS Office and Google Suites, knowledge of online calendar and for scheduling meetings and managing appointments, experience in cold calling , inbound and outbound calls.
Bachelor of Business Administration
Nigeria 2012 - 2016
Scrum and Agile Development
IBM Skills Network
Learning how some of the Agile methodologies work and how this concept can be introduced into a business environment to help solve difficult tasks, how Agile methodologies address work method, schedule, and complexity in task breakdown and collaboration problem-solving in an organization.
Google IT Support Certification
This certification is up to equip one with in-demand skills like Hardware, software, internet, IT infrastructure, IT security and Networking.
Customer service Certificate
I have several certifications in Customer care, IT support, Microsoft Outlook, Cold calling Mastery and Telemarketing.