Profilbillede af nelissaoliveros
@nelissaoliveros
Flag for Malaysia Kuala Lumpur, Malaysia
Medlem siden 27. september 2019
0 Anbefalinger

nelissaoliveros

Online Offline
• Tech Support engineer (DSL/broadband account) from June-Aug 2008 • Consumer Support engineer (anti malware product) from Nov 2008-Sept 2010 • Internal IT Support engineer (anti malware company) from Sept 2010-Jan 2015 • IT Support Team Leader (anti malware company) Jan 2015-July 2016 • Part time/Freelance Customer Support Team Manager (Upwork confidential) Feb 2018-present *My current role includes Facebook page management, Instagram DMs/comments, website chat support/forum and support email management.*
$10 USD/hr
0 anmeldelser
0.0
  • N/AJobs udført
  • N/AIndenfor Budget
  • N/ATil Tiden
  • N/AGenansættelsesfrekvens

Portfolios

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Online Customer Support Team Lead

Feb 2018

-Part time Customer Support Team Manager (Upwork confidential) Feb 2018-present *My current role includes Facebook page management, Instagram DMs/comments, website live chat support/forum.

Uddannelse

Bachelor of Science in Computer Engineering

2003 - 2008 (5 years)

Kvalifikationer

ITIL Foundation Level (2014)

AXELOS Global Best Practice

Credential Identifier/Credential ID: ITIL/MY774997 Issued: May 2014 No Expiration Date

Lean Six Sigma Yellow Belt Certification (2015)

Inspire Leadership Consultancy, Inc.

Credential Identifier/Credential ID: PHILINSP-356897-YB Issued: Jun 2015 No Expiration Date

Apple Certified Associate - Mac Integration Basics 10.9 (2014)

Power Mac Center

Credential Identifier/Credential ID: 272871330 Issued: Sep 2014 No Expiration Date

Verifikationer

  • Facebook forbundet
  • Foretrukken Freelancer
  • Betalingsverificeret
  • Telefon Verificeret
  • Identitet verificeret
  • E-mailverificeret

Gennemse lignende freelancere