Profilbillede af moahm3d
@moahm3d
Flag for India Hyderabad, India
Medlem siden 16. maj 2018
1 Anbefalinger

moahm3d

Online Offline
My Expertise: International Call Center Executive, Customer Support, Call Quality, Email & Chat Support Admin Support/Virtual Assistant Nutrition Consultant | Fitness Strategist | brands working around diet charts, wellness, low carb, Ketogenic or any other dieting strategies promoting healthy lifestyle Google & Facebook ads/Ad Reviewer Keyword Research Tool: YT, Amazon etc Social Media Management & Marketing: Facebook, YT, Instagram etc., Content Writing & Engagement Wordpress, Blog, Ads posting, SEO, Cpanel/Hosting Posters, Graphic Design & Infographics, Logo Design Promotional/Branded Video Creation & Editing Data entry, PDF, Web Research My corporate background exposure equips me in handling a variety of projects with patience and confidence, while maintaining quality standards. I am very hard working, honest & interested to learn new things and take up new challenges. I consider quality as an essential metric for a successful client-customer relationship.
$12 USD/hr
17 anmeldelser
4.3
  • 100%Jobs udført
  • 98%Indenfor Budget
  • 100%Til Tiden
  • 27%Genansættelsesfrekvens

Portfolio

Nylige bedømmelser

Erfaring

Social Media Manager

Jul 2016

Responsible for: - creating, identifying, optimising, find valuable content along with marketing, design and moderating activity - creation & engagement of infographics, meme's, promotional graphics, other posters & relevant content - Promoting articles/content on social media platforms with creative visualisation (image), description and hashtags using keyword tools - develop optimal posting schedule so deadlines are met - Oversee social media accounts & forums ensuring traffic & engagement

Trainer & Process Developer

Aug 2012 - Jun 2015 (2 years)

▪ Selected as Process Trainer at client level by the training & development team during Train-the-Trainer interview ▪ Process policy documentation, facilitate new hire training and refreshers, prepare feedback accordingly, meet training effectiveness criteria, measure & report delegate performance reports ▪ Digital marketing, review ads based on product policy

Senior Customer Service Representative

Jan 2009 - Jul 2012 (3 years)

SENIOR VOICE SUPPORT (Jan 2012 - July 2012) ▪ was selected by senior leadership to be promoted to a Google Adword B2B campaign for Emerging Media UK ▪ lead generation & follow ups, cold calling to promote digital advertising to potential clients CUSTOMER SUPPORT EXECUTIVE: (Jan 2009 - Dec 2011) ▪ Voice Support to an International Campaign (Bell Canada, Bell Solo, Vodafone, Network 3 UK) ▪ sold phone products based upon customer needs through open & close ended questions & probing

Uddannelse

Bachelor of Technology

2005 - 2009 (4 years)

Masters in Technology

2009 - 2011 (2 years)

Certificeringer

  • US English Level 1
    90%

Verifikationer

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