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@mjiammo
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mjiammo

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Mark J. Iammatteo, Software Instructor/Instructional Designer Software Training/Instructional Design Experience Alphanumeric Systems, Raleigh, NC (formerly Productivity Point International and Micor Solutions): 1998 - Present, Training Consultant / Instructional Designer * Delivering quality hands-on training on a multitude of application software programs * Instructing both Access and Excel macro development and VBA programming classes * Reinforced learning through the creation of qualified instructor-lead demo exercises and student labs * Composing text and graphic storyboards for both instructor-led and e-learning courses * Organizing course content for modular objectives through extrapolation from raw data sources * Developing e-learning lessons by performing an evaluation of online system analysis New Horizons Computer Learning Center, Greensboro, NC: 1996 - 1998, Senior Instructor * Instructing a variety of software training classes including: Microsoft Office through version 97, Lotus SmartSuite, FileMaker Pro, WordPerfect, GroupWise, Quattro Pro, Windows 3.1 through NT Additional Teaching Experience Business Instructor: Onondaga Community College, Syracuse, NY; Spring - Summer Session, 1995 Accounting Instructor: Ridley-Lowell Business & Technical Institute, Binghamton, NY; 1993-1994 Education Masters of Science, Vocational-Technical Education, State University of New York at Oswego, 1992 Bachelors of Science, Vocational-Technical Education, SUNY Oswego, 1988 Associates in Applied Science, Business Administration, Sullivan Community College, Loch Sheldrake, NY, 1986 Product Knowledge and Contract Assignments * Microsoft Office versions through 2003 and 2007: Access, Excel, Outlook, PowerPoint, Project, Publisher, Visio, and Word * Crystal Reports versions 6-12; Lotus Notes 4.6 and R5 * Utilizing client-based proprietary software programs and tools * Constructing relational database framework via establishing primary keys, indexes, and referential integrity, creating input forms and subforms, select and action queries, output reports, Function and Sub programming modules, and importing raw data * Developing a spreadsheet application to post and calculate recurring data values from source to destination worksheets, creating command buttons, user-input dialog forms, writing branch and loop program routines with variable and constant declarations * Conducting virtual instructor-led training (VILT) sessions using the Web Ex and Elluminate presentation platforms * College-level teaching experience in courses such as: Accounting I & II, Payroll and Cost Accounting, and Business Management * Designing e-learning and ILT courses and applications in the Telecommunications, Energy, and Pharmaceutical industries Highlights and Special Skills * Consistent high level of excellence in classroom delivery per student evaluations * Capability to effectively convey the knowledge transfer to students * Organizing numerous classes based on a customized content * Consulted as a subject matter expert on a variety of special projects and appointed lead instructor on such projects * Ability to effectively communicate with co-workers, managers, and clients, particularly on special assignments * Consistently being a company role model and earning the respect of peers as well as clients * Diligence, dedication, and pride involved in work performed and delivering satisfaction to the clients Additional Accomplishments In addition to continued proficiency in the classroom, have also developed certain specialty courses for particular clients. These classes would focus on particular aspects of a software program and delve into specifics with them. The construction of these specialty courses included appending the courseware with handout materials plus designing demo examples and student lab exercises.
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