Profilbillede af mikersantiago
@mikersantiago
Flag for Philippines Las Pinas City, Philippines
Member since 5. april 2005
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mikersantiago

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SUMMARY OF QUALIFICATIONS I’m a versatile systems analyst, applications developer and technical support specialist that can handle both client-server systems and web applications development and maintenance. I have a solid balance of business process analysis and technical experience, ensuring smart assessments of systems, business and technical requirements. A self taught Information Technology Professional who is always in the process of improving my skills by discovering and learning new technologies. · Analytical, methodical, and resourceful approach to problem - solving, identifying root causes and corrective actions to meet short and long-term business and systems requirements. · Dynamic interpersonal skills that motivate and enhance team performance and a genuine desire to help people do their best. · Outstanding dedication to customer service and client relations. · Ability to communicate technical information to a wide variety of audiences. PROFESSIONAL EXPERIENCE Analyst/Programmer Ayala Property Management Corporation · Designed and developed corporate website and intranet applications: Online Leave Application, Online Salary Loan Application, Online Overtime Application, Online Personnel Profile and Content Management System using ASP and SQL Server 2000. · Designed and built a web-based content management system (ASP, COM+, SQL Server 2000, VB) that allowed non-technical employees to, in real-time, update event information, client lists, celebrity photos, web site images, job descriptions, and press coverage · Developed a web-based Property Management Statistics application where authorized administrators and Management personnel can view, add, edit and delete property profile and operating statistics. A graphical version of the modules is also included (ASP 3, SQL Server 2000). · Developed a web-based Project Monitoring System that enables the management staff to view and monitor the upcoming, ongoing and closed projects of the Project Support Group. The application automatically alerts the concerned account officer of notes and deadlines (ASP 3, SQL Server 2000). · Built a project management tool (Access 2000, ASP, VBScript) that allowed the Project Support Group to track the progress of IT related projects and requests. · Developed an e-admin application wherein property owners and tenants can log in to the website of the their respective properties using a single account authentication (ASP 3, SQL Server 2000). · Developed myHR-SMS applications: Salary Loan Application with notification, Leave and FMA Balance Inquiry, Leave Application with notification. Employees can send their inquiries and applications through SMS as an alternative to the browser-based applications (ASP 3, SQL Server 2000). · Handled the Information and Communications Technology Systems modules and documentation for ISO 9001, 14001 and 18001 accreditation. · Led and coordinated photography shoots of all managed properties and e-brochure development as audio-visual marketing presentations for the company. · Assisted in the regular systems and database audit and review of the Car Parks System including software, hardware and networking requirements. · Developed an Online Managers’ Leave Monitoring Application wherein the president can monitor leaves of the top management. · Responsible for the regular database administration including backups and restore of databases. · Provided technical support regarding software, hardware and networking concerns of all employees. · Assisted the Network and Systems Administrator in the regular maintenance and monitoring of the IT resources of the company. Analyst/Programmer Planetpinoy Technologies Inc./ E - Communications Systems Technologies Inc. Galactic Icon, Inc. · With a team of developers, planned and produced Student Monitoring and Real Property Taxation systems and interactive ASP web applications for the organization’s members including e-schools, e-centers, hometowns, OFW in Hong Kong and Taiwan, bars and restaurants, clubs and organizations. Reinforced clients’ satisfaction by coordinating with quality assurance to test code and verify that requirements and clients expectations were met. · Designed and built a web-based content management system (ASP, SQL Server 7, VB) that allowed non-technical employees to, in real-time, update event information, employees and students lists and profiles, photos and web site images. · Wrote user documentation with instructions and diagrams describing how to use the student monitoring and real property taxation systems and developed quality assurance specifications. · Worked on a daily basis with customers to resolve their problems and provide technical support with the Real Property Taxation system installed in their respective provinces. This required everything from diagnosing hardware/software problems to correcting data problems with SQL in the clients SQL Server database. · Developed a website for The Vince Hizon Foundation aimed to provide a medium of online information for volunteers, schools, parents and less privileged children of the country. · Provided web and customer services to clients, including data entry, database analysis and design, and web site updates. Satisfied clients' needs by being flexible and taking initiative in requesting assignments. · Directed and lead all phases of billing and payroll systems implementation including initial business scope, business process analysis and design, taking of user requirements, creating technical specs and analysis, training, deployment and post implementation support for the billing and payroll systems modules of Biomedics Lab and Marcap Security and Investigative Services Inc. respectively, using Visual Basic and SQL Server 7. · Analyzed and designed business intelligence solutions for Miascor Groundhandling Corporation based on requirements gathered from end-users in the Finance and Administration department of the company. · Designed and developed websites for clients including a shopping cart website for Microscotch Corporation ([login to view URL]), an online presence for Rosalyn’s Place Restaurant ([login to view URL]) and Best Home Care ([login to view URL]) using HTML, Active Server Pages, Java Script and Acess 2000. Web Programmer Axcess Technologies, Inc. · Worked with a team of designers, developers, and project managers to develop and maintain ASP web applications for small, medium, and large sized organizations. · Contributed to projects and office management in a proactive manner to ensure that clients' and coworkers' needs were met on a timely basis. · Designed and developed Wilcon Builders Supply’s website ([login to view URL]) to provide e-commerce focus, shopping cart features and integrated database. The client’s website provides an online calculator for visitors and customers to compute an approximate count of the materials they would need. Developed a data migration tool to move data from Excel spreadsheets to a SQL Server database for use by the content management system. · Developed a search engine function for Bangko Sentral ng Pilipinas ([login to view URL]) using Microsoft’s IIS Index Server capability that would spider hundreds of web pages and documents and return search results more efficiently. · Developed a password protected content management system for Mega Magazine’s website ([login to view URL]) that allowed their employees to manage the website. · Maintained the websites previously done by the company’s developers including Mariwasa Ceramic Tiles ([login to view URL]), Tipidpinoy US prepaid phone cards ([login to view URL]), National Broadcasters Network ([login to view URL]), Parman Incorporated ([login to view URL]). · Wrote a survey reporting application that extracted user data from a SQL Server database and generated Excel reports using Active Server Pages for the company’s marketing promotions.
$7 USD/hr
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