Profilbillede af mavenconsultants
Flag for India Chennai, India
Medlem siden 5. juli 2006
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MAVEN - AN OVERVIEW Maven Maven Consultancy Services prides itself on customer service driven record of success. Our reputation for delivering timely, accurate, responsive and high quality service is due largely to our commitment and involvement in all phases of client service. Our basic philosophy in business is that customers needs and quality comes first. Maven is always with you to transcribe your data and return it to you as per your need and desire. Features Ø Competitive price Ø Fast turnaround time Ø Good accuracy Ø Confidentiality The key to MAVEN CONSULTANCY SERVICES success lies in Ø Our ability to take voice and data and then economically input the information accurately into organized digital or hard copy files. Ø Continuously developing processes and methodologies, which keep us ahead of the competition. Ø Providing flexible man-hour solutions for our clients. Ø Timely execution of contracts. Ø Consistent and required quality level transcription. Ø Competitive and cost-effective per line market rates. Ø Employee satisfaction and participation. Ø Optimum use of technology. Mission Our Vision and Mission guide our actions, with a firm belief in our Core Values, which gets reflected in our interactions with all our customers, our investors, and our employees. To lead the customer service and business process outsourcing arena and be a global benchmark in delivering flawless process execution without compromise on Quality or Service. Vision To be a leader in the delivery of rapid, cost-effective and comprehensive solutions for the Data Management needs of global enterprises. Medical Transcription MEDICAL TRANSCRIPTION AS A PROFESSION In simple terms, MT is the conversion of doctor’s digitized audio files into text files. The doctor, while examining patients or performing surgery, dictates the details of the procedures into a Dictaphone, which is attached to the computers. The data is collected and transferred to the respective Transcription Company in the form of voice files. The Transcription Company downloads these files and transcribes them using sophisticated software. Upon completion, these files are transferred back to the doctors via the Internet. THE BUSINESS PROCESS Dictation is received in a digital format from the client, which is then transcribed by our qualified Medical Transcriptionists into a computer file. The transcribed computer file is passed on to the primary "Quality Assurance" team where qualified employees check the hard copy files for content and accuracy. Reports are then passed on to a Second Level "Quality Assurance" Team where the reports are randomly checked by our Staff Doctors. Once approved by our final "QA" teams, the reports are transmitted to the client in the specified format. PRODUCTION Our employees are required to attend an intensive Professional Service Training Program. They are trained to accurately and efficiently interpret and transcribe data and information for our clients. Medical, insurance investigations, and other specialist business and professional services require us to provide superior service, economically and on time. We are proud that we are able to meet the needs of our clients. Quality process Ø Three-tier quality checking with assured utmost quality work. Ø A three-level quality auditing begins with Ø Editors (including proof readers) Ø Quality control Ø Quality Assurance Ø Quality auditing includes Ø Medical and surgical spell-checks Ø Grammar review Ø Punctuation (as per AAMT guidelines) Ø Formatting Ø Blanks and other clarifications. Data Conversion Service Our world leading data conversion capabilities include services such as e-Book Conversion, XML, SGML, HTML, PDF and Tiffs. This apart, Maven Consultancy Services converts data stored on paper, proprietary file formats and many other formats into the choice of data and medium that you would desire. Worldwide users of our data conversion services include major publishers and manufacturing companies, academic and research libraries colleges and universities, and public utilities. Many organizations are faced with mountains of non-standard source material created over the years by a variety of organizations and individuals. Their current and future business goals depend on converting this data to a standardized database. Maven Consultancy Services offers a full range of consulting and data conversion services to help organizations meet this critical need. We become a working extension of your technical conversion team, providing services that are ideally suited to today's requirements for consistent, tightly structured, highly accurate databases. We not only convert data, we understand your objectives in a broader context. That's why we proactively suggest improvements in database design, and identify simple solutions that add power at little or no cost. We foresee and resolve integration issues, always focusing on improving the ease, reliability, and speed of your database. List of Services offered Ø PDF to DOC Ø TIFF to DOC Ø JPEG to DOC Ø Text to PDF and PDF to Word Ø E-book conversion Ø Convert raw data into MS office Ø Conversion from text to Word Perfect Ø Conversion from PDF to HTML. Ø Conversion of data across various databases on different platforms. Ø Conversion from Page maker to PDF formats Ø Add/Remove/Change Record Delimeters. QUALITY POLICY “We are committed to provide solutions conforming to international standards, through constant up gradation of technology and processes, in order to ensure consistent quality for our customers". DATA PROCESSING A unit of Maven Consultancy Services provides one stop solution for high quality, time bound and cost effective Data entry, Data conversion & Back office operation services with efficiency. We have a staff of reliable, high quality & experienced operators and we are ready to take long-term projects or short-term projects and even one-time assignments. We provide full range of quality data conversion, file conversion and media conversion services that are both timely and inexpensive. We guarantee the confidentiality of the data you provide. Accuracy of up to 99.9% for printed text. Data source can be any form Ø A4sizesingle line spacing document Ø A 4 size double line spacing document Ø Fixed field length documents Ø Directory / Forum Ø Character based document- printed text book / journal Some of the typical formats in which we can deliver the data are: Ø Directory / Forum Ø Character based document- printed text book / journal Ø Database format Ø Word format Ø Excel format Ø Access format Ø Text format Ø Zip format Ø Html Ø ASCII Ø Acrobat portable document format Final output options Ø CD-ROM or CD-RW Ø FTP upload Ø Via internet email Ø 3.5 inch diskette Service Delivery Enhancement Continuous Service delivery enhancement through process reengineering, best practices inclusion and structured change management. Independent Quality Assurance team dedicated to each process to measure, report and provide feedback on process performance and carry out periodic performance and quality enhancement projects. Experienced leadership & team With our management team leading from the front and a proven process migration methodology, the emphasis is on building high quality process management teams. Each process team is capable of scaling up rapidly to meet challenges spurred by growth. This leads to minimum risks to clients through redundancies at all levels in the operations. “By choosing Maven Consultancy Services our clients choose a partner who can apply most suitable and up to-date technologies to suit business needs.” Maven Consultancy Services works with you throughout to ensure that your objectives and standards are met. Our commitment to technology helps to offer our customers the most advanced solutions on the market. INFRASTRUCTURE For meeting the client’s requirements and to provide end-to-end- solutions, we have installed world-class technology and equipments. Ø 1000 square feet air-conditioned office space Ø Well-furnished training room Ø 20 systems all under LAN network. Ø 8 systems for Quality Control. Ø Independent Internet leased line 1x512kbps for data access with redundancy. Ø High end Servers for database and application software Ø 10 KVA power back up. Human Resource The Corner stone of Maven success is its human resource. At Maven, we firmly believe that employees are out most valued resources. Maven Consultancy Services has always been recognized name in ITES Sector and this has been made possible through the company’s thrust on human resources development. For further inquiry contact us at We are looking forward to the prospect of increasing India's share of the world market in BPO & Knowledge Services outsourcing through the advisory services offered by Maven Consultancy Services. To learn more about our service packages, specific to meeting your business objectives “We look forward to working with you!” M. Arun Prasaad B.E., Executive Director As the Executive Director of Maven Consultancy Services Mr. Arun Prasad is the guiding force in developing this company into a world-class organization with superior products and flawless execution of technology solutions. At Maven Consultancy Services, he has built and cultivated a dynamic work environment that recognizes individual contribution and fosters team spirit. His strategic vision and futuristic outlook has steered the company to phenomenal success. With a hands-on approach, his involvement ranges from building Maven Consultancy Services network of alliances with technology and marketing enterprises, to the management of products and technology solutions. C. Karthikeyan B.E., Director, BDM He has been very instrumental in streamlining the Investor communication and quarterly publications. He has played a vital role in the establishment of BPO. He firmly believes in systems & processes and has handled major change management processes in various companies. His task today, he feels, is to build technology, provide the right infrastructure to the industry, and direct the businesses towards sustainable growth and profitability. He also heads the department of business procurement and handles overseas operations. C. Vigneshwaren M.B.A., HRD Mr. Vignesh is a MBA in Human Resource Management. He has a hard-core experience in handling Human Resources of Companies in domains. His strength lies in striking a perfect balance between "Task & People Management". With over 3 years of experience he has an in-depth knowledge of the BPO sector. He displays a vital role in people management skills and relationship management. Being task oriented is a major trait of his profession, in which he is an expert. A. Rajesh M.S., Director, CRM Rajesh, M.S in Information Technology, Looks after the domestic client’s needs of the company. He is instrumental building relationships, vendor development, strategic partnerships and administration of the network of clients. B. Priyaa M.Com., Director, TM Priyaa brings to Maven Consultancy Services Interactions a high process and strong bottom-line orientation coupled with a deep knowledge of best practices. She displays strong process orientation, understanding of technology and training. His skills include superior brand customer acquisition, attrition control, training, channel relationship management and client deliverable skills. Priyaa has extensive experience with US customers with committed execution on turnaround times and sensitizing the delivery teams to their requirements. List of Services Maven Consultancy Services has expertise in the following domains: · Business Process Automation · E-business Consulting · System Integration · Application Migration · Application Maintenance · Remote DBA Services · Remote Technical Support · Implementation of Work Flow Applications of Microsoft Exchange Server 2000 · Implementation of KMS on Microsoft Share Point Portal Server · Microsoft Commerce Server and Site Server Implement ation · Intranet and Extranet · Enterprise Resource Planning . Inventory Management . Production Planning . Material Management . Personnel and Payroll . Sales Force Automation . Accounting and Budgetary · Domain Expertise in Enterprise Solutions . Travel - Industry . Fast Moving Goods Company . Transportation . Buying House . Insurance . Health Care · Website Designing · Static/Dynamic Website Development · Content Management System (CMS) based Solutions . Corporate CMS Solution . Product Catalog CMS . Dating Solution CMS . Travel CMS Solution . Church CMS . Fan Club CMS · Banner Developm Skills Technical Expertise : ASP.NET, VB.NET, C#, VC++,JAVA,J2EE,EJB,JSP, PHP, ASP, CGI Perl, Cold Fusion, VB, SQL Server, My Sql, C, C++, C#, MsAccess, Javascript, HTML, Javascript, Dreamweaver, Frontpage, Flash 5 & MX, Director, Premier, Illustrtor etc. We have successfully designed & developed : 1) Billing Software 2) Human Resource Management Software 3) POS System 4) Student Evaluation System 5) Various Dating Website 6) Chat Messenger 7) Job Portal 8) Auction & Bidding Management Web Portal 9) FTP Component in C# 10) Online Jewellary Selling website 11) Web Based Email System 12) Reservation system 13) dating websites
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