Profil coverbillede
Du følger nu
Fejl under følg af bruger.
Denne bruger har ikke tilladt andre bruger at følge dem.
Du følger allerede denne bruger.
Din medlemsskabsplan tillader kun at følge 0. Opgrader her.
Du følger nu ikke længere
Kunne ikke stoppe med at følge bruger.
Du har nu anbefalet
Kunne ikke anbefale bruger.
Noget gik galt. Forny venligst siden og prøv igen.
Email verificeret.
Brug Avatar.
$5 USD / time
Flag for NICARAGUA
managua, nicaragua
$5 USD / time
Det er i øjeblikket 4:50 PM her
Tilmeldt februar 2, 2020
0 Anbefalinger

Mario Antonio R.

@marioantonio996

0,0 (0 anmeldelser)
0,0
0,0
0%
0%
$5 USD / time
Flag for NICARAGUA
managua, nicaragua
$5 USD / time
N/A
Jobs færdiggjort
N/A
Indenfor budgettet
N/A
Til tiden
N/A
Genansættelsesrate

Customer Support and Tech support advisor

Hello, my name is Mario Reyes. I have significant experience working with BPO industries providing customer care and tech support. I have worked with different clients including Purchasing Power, Capital One and several others. I have developed solid interpersonal skills aimed at building rapport with clients, resulting in excellent customer service. I have also worked with Apple and Intermedia Telecommunications to assist their clients with hardware troubleshooting. Keen attention to detail, problem solving and task prioritization are part of the skills I have learned and improved over the years to ensure the best solutions are always provided to the customer.

Kontakt Mario Antonio R. omkring dit job

Log ind for at diskutere detaljerne via chat.

Anmeldelser

Ændringer gemt
Ingen anbefalinger at se her!

Erfaring

Tech support

Onelink BPO
jul. 2020 - okt. 2021 (1 år, 3 måneder)
Assisted customers with resolving phone technical issues. Provided guidance to perform firmware updates for desk phones, firewalls, and gateways. Also, worked with remote session software to verify desk phone settings and verify server communication. Educated clients on how to use their account control panel.

Customer service representative

Sitel
jun. 2019 - jul. 2020 (1 år, 1 måned)
Assisted clients with identifying transactions and last movements on credit cards to verify legitimacy. Provided cost-effective strategies for the best use of credit cards. Updated customer's information and guided them to set up banking online access. Redirected customer calls and inquiries to specialized departments.

Tech support advisor

Concentrix
apr. 2017 - apr. 2019 (2 år)
Assisted customers with managing their accounts including password and e-mail address change. Made technician appointments and resolved operating system issues through basic troubleshooting steps. Kept up to date with system updates and new device release dates.

Uddannelse

Systems Engineering

Universidad Politécnica de Nicaragua, Nicaragua 2014 - 2017
(3 år)

Kontakt Mario Antonio R. omkring dit job

Log ind for at diskutere detaljerne via chat.

Verifikationer

Foretrukken Freelancer
Identitet verificeret
Betaling verificeret
Telefon verificeret
E-mail verificeret
Facebook forbundet
Tidligere Bruger Næste bruger
Invitationen blev sendt!
Tak! Vi har sendt dig en e-mail med et link, så du kan modtage din kredit.
Noget gik galt, da vi forsøgte at sende din mail. Prøv venligst igen.
Registrerede brugere Oprettede jobs i alt
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Indlæser forhåndsvisning
Geolokalisering er tilladt.
Din session er udløbet, og du er blevet logget ud. Log venligst ind igen.