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$12 USD / time
Flag for PHILIPPINES
bacoor city, philippines
$12 USD / time
Det er i øjeblikket 5:44 AM her
Tilmeldt oktober 26, 2020
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Maria M.

@malousmagno0313

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$12 USD / time
Flag for PHILIPPINES
bacoor city, philippines
$12 USD / time
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Virtual Assistant Quality Manager

A quality management professional with vast experience on quality audit of restaurants, commissaries and suppliers; complaint and feedback management, conducting trainings; creating quality policies; quality tools design and development and manual development and write-up. Aspiring to be a virtual assistant now. Equipped with expansive skills on planning, strategic thinking, problem solving, data analysis and organizing. Has high level of standard, accuracy and strong attention to details. Effective in collaborating with cross-functional groups having worked with R&D, Restaurant System, JFC Foundation and Yonghe King’s support groups. Initiated several process improvements for JFC USA and JFC China. Has extensive knowledge of quality assurance practices, tools and techniques. Also has experience running a restaurant- developing marketing strategies for the store; training managers; preparing and managing store budget. Stores handled were recognized for quality and profitability excellence. Committed leader who flourish in solving complex problems and challenges while building strong relationships and maintaining a positive work attitude

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Erfaring

Corporate Quality Management Manager

Jollibee Foods Corporation
jan. 2015 - sep. 2020 (5 år, 8 måneder)
Acted as Consultant on Quality Management for JFC USA and JFC China Managed Mystery Shopper Program for JFC USA Created write-up of Policies and Procedures for ISO 9001 Created Quality Monitoring Forms Implemented Control of Non-conformities Conducted FSC, Standards System Validation and Quality Systems Review Trained Key Personnel of Store Operations on Q-ICore Assessed GMP and HACCP compliance of Commissaries and Suppliers Conducted Process Audit of Commissaries and Suppliers

Corporate Quality Management Officer

Jollibee Foods Corporation
jan. 2013 - dec. 2014 (1 år, 11 måneder)
Handled Audit Management for all the JFC Brands Conducted Gold Standard Validation for Chowking Worked with Chowking Restaurant Systems, R&D and Training on New Product Development and Cascade; and existing product improvements Developed Q-Icore Audit Tools Developed Audit Deployment Manual Worked with JFC Foundation in setting-up BLT Evaluation System and BLT Excellence Awards Trained Internal Quality Assessors Conducted Quality Audits and Quality Systems Review

Restaurant Manager

Jollibee Foods Corporation
maj 2006 - dec. 2012 (6 år, 7 måneder)
Managed overall Operations of a Fastfood restaurant Came up with strategies to achieve quality, sales and profitability targets

Uddannelse

BS Psychology

Ateneo de Manila University, Philippines 1991 - 1995
(4 år)

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