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Member since 12. februar 2011
I worked as a senior manager in the BPO industry for more than 8 years managing and handling campaigns for Telco, VoIP, Retention, Financial, Utility and Gas, Price Comparison, DSL and Broadband, Cable TV that are specializing in inbound calls - customer service, sales, upselling, and outbound calls - cold and warm calling for both consumer and business. I recently decided to venture away from corporate and would prefer to manage work at a more flexible time. I also specialize in performance management, root cause analysis, client relations and implementations, training curriculum and development, course design and almost anything BPO related. Away from it, I also design websites, banner and ads as a side job. PM Me if my skills will benefit you and your business. Please note that I ask for milestone. I am a professional worker and will provide quality service as long as it is also properly compensated. Thank you.
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