Profilbillede af madamjowang
@madamjowang
Flag for Philippines Bacolod City, Philippines
Medlem siden 23. maj 2019
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madamjowang

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Proficient in the following: - Chat and Email Handling: I have worked as a Customer Service Representative for eBay for three years: assisting customer via email and chat. This experience has helped me to be confident in dealing with foreign customers, their needs and how to deal with it. This has also widened my understanding of eCommerce and has made my way around it. - Shopify: I have an experience with Shopify when I was an eCommerce VA for an eBay seller. I was using Shopify to get details of the order, processed refunds and updated status and tracking numbers.  - E-commerce Store Management - Web research - Social media: webpage admin, Facebook admin, Instagram admin, Twitter admin. - Google Drive (Spreadsheets, Docs) - General Admin Work and data entry   - Customer Service Manager - I have almost 4 years experience in handling a call center team.
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