Profilbillede af lejee
@lejee
Flag for Philippines Bacolod City, Philippines
Medlem siden 12. juli 2010
0 Anbefalinger

lejee

Online Offline
I have been working for 11 years now, 5 years in the BPO industry and 6 years and counting online.I have acquired valuable experience in all facets of designs, customer support, technical support, management, troubleshooting and problem solving. I am multi-task oriented. And Furthermore, My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells! I have assisted all types of customers in all types of settings. Specific work experience in the following: E-mail Management Chat Support Phone Support Designs Client Management Human Resources Orders Inventory Returns Claims I also have experience using the following app/software/platform: Google Drive Zopim Zendesk Salesforce Desk Slack Team Viewer LiveChat Trello Bitium Adope Photoshop Adope Photoshop lightroom Adope Illustrator Adope acrobat
$15 USD/hr
0 anmeldelser
0.0
  • N/AJobs udført
  • N/AIndenfor Budget
  • N/ATil Tiden
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Portfolio

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Customer Support Specialist

Apr 2016

Customer Support

Web Designer / Designer Support

Jul 2014

Designer Support

All around Virtual Assistant / Admin Support / Transaction Coordinator

Apr 2014 - Jan 2016 (1 year)

Creating Contracts to help Real estate agent process the sale. Posting ads to Craiglist and other similar sites Facebook page management Ensuring all listings stay up to date Responding to hundreds of email inquiries about various listings Setting up meetings Managing calendar so to never overbook Handling client incoming/outgoing calls when away from desk Following up with prospective renters and buyers Creating Listings and posting in MLS Document Esigns admin Blog Writing

Inside Sales Agent Virtual Assistant Real Estate

Sep 2012 - Apr 2014 (1 year)

Real Estate Virtual Assistant Appointment Setter Article Writing Blogging Content Writing Data Entry Chat Support Phone Support

Tier 2 Technical Support

Aug 2009 - Sep 2012 (3 years)

Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications as related to Internet. Obtain general understanding of OS and application operations related to company offered services.

Customer Relations Officer and Sales

May 2008 - Jul 2009 (1 year)

Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. Escalations

Technical Consultant

Mar 2007 - Apr 2008 (1 year)

Technical Support / Escalations

Uddannelse

Nursing

2004 - 2008 (4 years)

Verifikationer

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