My name is mohamed ali lamloum and I'm a multilingual customer service specialist. I'm based in tunisia and I speak fluent English, French and Italian.
I have a total of 7 years in Network operator Customer Assurance Tier 1 where I was involved in management and resolution for IP network faults of Corporate customers.
my tasks include:Supervision and troubleshooting in proactive ,Router and Switch configurations
Access lists configuring
Implementing VLANs
DSL, ATM, Cisco, VoIP, Access lists, Vlan, Routing.
Nagios, Cacti, Siebel CRM, Tacacas, Radius, MRTG.
Thank you,
Med ali