Mohamed Ali L. Profile

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$8 USD / time

tunis,

tunisia

$8 USD / time

Det er i øjeblikket 6:54 AM her

Tilmeldt oktober 14, 2017

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Mohamed Ali L.

@lamloummedali

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(0 anmeldelser)

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$8 USD / time

tunis,

tunisia

$8 USD / time

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Genansættelsesrate

Network Technician

My name is mohamed ali lamloum and I'm a multilingual customer service specialist. I'm based in tunisia and I speak fluent English, French and Italian. I have a total of 7 years in Network operator Customer Assurance Tier 1 where I was involved in management and resolution for IP network faults of Corporate customers. my tasks include:Supervision and troubleshooting in proactive ,Router and Switch configurations Access lists configuring Implementing VLANs DSL, ATM, Cisco, VoIP, Access lists, Vlan, Routing. Nagios, Cacti, Siebel CRM, Tacacas, Radius, MRTG. Thank you, Med ali

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Erfaring

telecomitalia sparkle

sep. 2014 - jul. 2017 (2 år, 10 måneder)

Identification of malfunctions by following a check Specific list Monitoring of alarms and maintenance of customer circuits. Administration level 2 Switching, Troubleshooting and troubleshooting technical problems. Mailing provider and intervention management. Price in management and management of anomalies, validation of corrections of anomalies Management of MPLS protocols. Nagios, CRM siebel, MRTG, Cisco Equipment (1800 Series) ,, Outloock, cisco secure ACS, Cisco ASDM, cactus, mastic, VPN

telecomitalia sparkle

okt. 2009 - aug. 2014 (4 år, 10 måneder)

Control and Trouble shooting of the network of TELECOM ITALIA SPARKLE. Monitoring and exploitation of applications, opening and systematic entry of an incident ticket, document technical problems in the basis of the solution. Technical support for customers, partners and installers during Cisco Router integration.