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Kirstie F.

@KirstieAngelina

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Customer Service Professional, Administrative/Office Support Professional

$15 USD / Hour

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United States (6:40 AM)

Joined on May 17, 2012

$15 USD / Hour

Experienced, top-performing, customer service & administrative professional with six years’ experience working in general public, hospitality, call center, courts, legal offices, and office/clerical settings. Developing and maintaining working relationships with applicants, recipients, customers, coworkers, advocacy groups, legal representatives, the public and other agencies. I am outgoing, warm, friendly, caring and hard working with excellent interpersonal communication (verbal and written,) customer service and office support skills.

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Experience

Property Management Administration

May, 2014 - Sep, 2014

4 months

Baceline Investments

May, 2014 - Sep, 2014

4 months

Primary responsibility for all customer service and tenant relations, including first point of contact for tenant requests & coordinating all service calls and follow-up of same. Management of on-site management office, including phones, office services and managing all visitors to the properties. Primary responsibility for preparing lease abstracts, maintaining insurance certificates, A/R and A/P, monitoring vendors’ activities, and security systems and controls. Maintenance of electronic and hard copy files. Assist with the management and maintenance of 706,549 square feet of office product, ensuring the income is maximized, expenses controlled, and the value of the asset is maintained by sustaining occupancy through the highest level of service to the tenants.

May, 2014 - Sep, 2014

4 months

Student Information Specialist

Jun, 2013 - Jan, 2014

7 months

Corinthian Colleges Inc.

Jun, 2013 - Jan, 2014

7 months

Marketing position, first point of contact, addressing and answering any concerns the prospective student may have and assisting them in the beginning steps of their enrollment in one of the Everest, WyoTech, or Heald campuses.

Jun, 2013 - Jan, 2014

7 months

Customer Care Associate

Feb, 2013 - May, 2013

3 months

Alliance Data

Feb, 2013 - May, 2013

3 months

Alliance Data, Customer Care Associate Identifying & resolving any escalated customer or store concerns in a timely & professional manner, & responding to/redirecting calls as appropriate, updating & documenting account information & records & identifying reasons for referrals & authorize/decline purchases while interpreting customer financial profile.

Feb, 2013 - May, 2013

3 months

Education

Front Range Community College

2011 - 2013

2 years

Associate\'s Degree

Flag of

United States

2011 - 2013

2 years

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