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Kimberly S.

@kimsatina1025

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Data Researcher, Email & Chart Support, Admin Asst

$3 USD / Hour

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Philippines (9:39 AM)

Joined on April 12, 2016

$3 USD / Hour

Experienced Telemarketer with a demonstrated history of working in the Insurance Industry. Skilled in Research, Outbound Marketing, Customer Service, Telemarketing, and Inbound Marketing. Strong support professional with a Bachelor of Science (BS) focused in Business Administration major in Management from Silliman University. - COMPUTER LITERATE Proficient in MS Word, Excel, Powerpoint and software database. - PLAN, ORGANIZE Define Goals and Objectives, Schedule and Develop Projects or Programs. Highly organized, flexible and reliable. - CUSTOMER SERVICE Effectively Solve Problems and Challenges That Satisfy Customers. - MAINTAIN RECORDS Keep Accurate and Up-to-Date Records, Log, Record, Itemize, Collate, Tabulate Data. - ADAPT TO CHANGE Easily and Quickly Respond to Changing Assignments, Work Settings and Priorities. Handles stress and works around the clock. - WORK WITH NUMBERS Easily Calculate, Compute, Organize Understand and Solve Numerical and Quantitative Problems. - CONCEPTUALIZE Conceive and Internally Develop Concepts and Ideas. - MULTI-TASK To effectively Manage a Variety of Tasks and Projects Simultaneously. - RESEARCH ON-LINE Able to Use Search Engines and The World Wide Web to Gather and Organize Information and Data.

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Experience

Customer Relations Management Associate III (JG4) / Account Officer I

Jun, 2019 - Present

7 years

PrimaryHomes Inc.

Jun, 2019 - Present

7 years

Monitoring of new and existing accounts. Assigned in processing new reservations. Prepare documents for signing of clients. Prepare and explains the Computation or Financing Schemes and the penalty/charges. Thoroughly explains to client the content of legal documents and process flow. Catering to any client requests such as Status Change: Change of Name or Status, Change of Location, Withdrawal or Cancellation of Account, Change Financing and etc.

Jun, 2019 - Present

7 years

Marketing Assistant I

Oct, 2017 - May, 2019

1 year, 7 months

Philippine Veterans Bank

Oct, 2017 - May, 2019

1 year, 7 months

Interviews the client and pre-screens the income capacity and other initial credit requirements. Gives the client the application form, discusses the list of requirements needed for submission and the bank's loan products & its features. Collects application fee then requests for credit investigation and checking, appraisal and title tracing with Credit Administration Division. Basically processing loan application from beginning up until loan release

Oct, 2017 - May, 2019

1 year, 7 months

Customer Service Representative

Aug, 2016 - Jun, 2017

9 months, 30 days

Qualfon Inc

Aug, 2016 - Jun, 2017

9 months, 30 days

Resolve customers’ complaints via phone or email Greet customers warmly and ascertain problem or reason for calling

Aug, 2016 - Jun, 2017

9 months, 30 days

Education

Silliman University

2012 - 2016

4 years

Bachelor of Business Administration major in Management

Flag of

Philippines

2012 - 2016

4 years

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