Graphic designers
Website designers
Mobile app developers
Software developers
3D artists
Illustration
Other popular skills
Working with international freelancers
Where to find the best developers
Do you need a local freelancer?
Building an international team
Featured jobs
Explore our current list of excited top featured projects.
Find contests
Unleash your talent and find freelancer contests to enter.
Website jobs
Graphic design jobs
Data entry jobs
Mobile app development jobs
Internet marketing jobs
Local jobs
Other popular jobs
Find work in different languages
Enterprise
Power your competitive advantage with Freelancer Enterprise.
Field Services
Deliver expertise anywhere in the world at scale - on demand.
AI for business
Let experts in the latest AI technology transform your business.
Freelancer products
Innovation Challenges
Turn challenges into breakthroughs with the largest innovation hub.
Freelancer API
Use the Freelancer API to access a cloud workforce of skilled freelancers.
Local jobs
Get help in any location, anywhere in the world.
Freelancer services
How it works
How to hire the perfect freelancer for your project
Get ideas
How to get started earning money freelancing
Resources
EXPLORE
0.0
0.0
0%
$3 USD / Hour
・
Philippines (5:22 PM)
・
Joined on May 16, 2012
$3 USD / Hour
・
I have been working in a contact center industry since 2006 where I have learned multiple knowledge which improved my skills. I look forward on working with clients while at home with my own resources to manage my time conveniently.
No reviews to see here!
Experience
Customer Service Representative
Oct, 2011 - Present
•
14 years, 7 months
NCO Group - Clark
Oct, 2011 - Present
•
14 years, 7 months
Responsibilities: - address customers' billing concerns - address customers' basic troubleshooting issues - address customers' general concerns
Oct, 2011 - Present
•
14 years, 7 months
Transcom WorldWide Phils., Inc.
Oct, 2006 - Apr, 2011
•
4 years, 6 months
Team Leader/Manager/Supervisor
Feb, 2008 - Apr, 2011
•
3 years, 2 months
Responsibilities: - manage team performance (maintain and/or improve productivity) - daily/weekly/monthly report regarding team's performance - ensure that the team meets client's needs - reports/give feedback on how to improve productivity
Customer Service/Technical Support Representative
Oct, 2006 - Feb, 2008
•
1 year, 4 months
Responsibilities: - provision customers' accounts efficiently avoiding any errors - fix all issues found in a customer's account to ensure all services will work properly - ensure that all orders are processed efficiently on a daily basis
Oct, 2006 - Apr, 2011
•
4 years, 6 months
Education
Columban College - Olongapo City
1999 - 2005
•
6 years
Bachelor of Science in Electronics and Communications Engineering
1999 - 2005
•
6 years
Qualifications
Team Lead Certification
2009
Transcom WorldWide Phils., Inc.
Certified for leading and managing a Team to perform better based on clients' requirements and company's rules and regulation.
2009
Verifications
Freelancer
About
Terms
Partners
Apps
