Josephine E.

All of my roles to date have included very high standards of customer service and office skills. I have experience of dealing with clients over the phone and via email as well as in person, helping to develop advertising strategies, analysing service levels, data input, maintaining and updating filing systems, managing client accounts, finding out about new and specially requested items, researching relevant casework within a law library and general office duties. I enjoy copywriting and transcription, and have knowledge of a wide variety of subjects. References can be provided on request.