Profilbillede af jonna88
@jonna88
Medlem siden 31. marts 2017
12 Anbefalinger

jonna88

Online Offline
I've worked with several clients worldwide and have done a different types of jobs online such as Data Entry, Research, Customer Service and Support, Email and Chat Support, I also have basic knowledge with WordPress Design, Uploading or listing products into WooCommerce, 3dCart, eBay, Shopify, Amazon and Etsy. I also have experienced working with Telemarketing, Appointment Setting, and have handled Real Estate, Energy Campaign, Janitorial Services and Payday Loan (still prefer to work with non voice jobs). I can do any type of job as long as you have time to train me. I am easy to learn and willing to work full time and for a long term. I have expertise in using Microsoft Word/Excel, Google Docs/Spreadsheets, PDF, Dropbox, Asana, etc. In addition, I have a good typing skill (45 wpm) I am loyal, hard worker, honest, very dedicated to my job and provide 100% quality services. I can work Monday to Friday or even on weekends if required. Thank you for visiting my profile!
$6 USD/hr
94 anmeldelser
7.1
  • 96%Jobs udført
  • 87%Indenfor Budget
  • 96%Til Tiden
  • 15%Genansættelsesfrekvens

Portfolio Items

Nylige bedømmelser

Erfaring

Customer Support Specialist

Aug 2019

I work part time (1 hour a day) for this mobile game developer company. I do answer queries and help the player's solve each issue that they encountered.

Social Media Management

Jan 2019 - May 2019 (4 months)

Managing/Creating social media content to post.

Email & Ticket Support

Sep 2018 - May 2019 (8 months)

I am manually sending an invoice for the clients and take care of the email and ticket issues and concerns.

Account Specialist

Apr 2017 - Oct 2018 (1 year)

Following up with Card Application, processing fees.

Virtual Assistant

Apr 2017 - Mar 2018 (11 months)

Taking live chat and respond to emails. Processing orders, payments and resolve issues about the customer's booking.

Customer Service Specialist

Mar 2017 - Feb 2018 (11 months)

Working as a customer service specialist, handling ebay orders, customer's issues.

Data Entry Specialist

Nov 2015

I am working as part time (1 hour in every Friday) in this company, managing complainant and plaintiff information.

Administrative Assistant

Jan 2012 - Aug 2014 (2 years)

Handling multiple projects/clients, carrying out admin duties, maintain computers and handles sensitive information.

Call Center Agent

Dec 2010 - Jun 2011 (6 months)

I worked as a Call Center Agent; I am doing an Outbound Calls and handling Pay Day Loan Campaign.

Production Operator

Jun 2007 - Dec 2007 (6 months)

A garments factory, I am organizing business suits.

Uddannelse

Information Technology

2004 - 2008 (4 years)

Certificeringer

  • Preferred Freelancer Program SLA
    89%
  • US English Level 1
    82%

Verifikationer

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