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- N/AJobs udført
- N/AIndenfor Budget
- N/ATil Tiden
Email Support RepresentativeOct 2016
- Provide accurate and timely responses to inquiries coming through email. - Making sure that the required hourly tickets are met. - Keep track of the productivity on a google spreadsheet that will serve as a basis for the EOD report. - Accomplished all the tasks that will be assigned from time to time
Customer Service RepresentativeJan 2014 - Aug 2016 (2 years)
• Troubleshoot network issues which include data, voice, and text messaging. • Responsible for retaining customers while promoting products and services. • Provide extraordinary customer service; to include answering questions, fulfilling orders, payments and updating the customers' account.
Loan Document EncoderJun 2013 - Nov 2013 (5 months)
• Encodes data information from various loan documents to ILAPS System. • Verifies accuracy of information in the loan application against the supporting documents. • Ensures entry of all mandatory fields required by ILAPS (Intranet Loan Application System) • Performs all other tasks that may be assigned from time to time.