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Customer Support Data Entry Excel Powerpoint Virtual Assistant
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Jose Luis F.

@jflores1

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Ingeniero en informatica

$16 USD / Hour

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Dominican Republic (5:02 AM)

Joined on May 23, 2012

$16 USD / Hour

Contact: [login to view URL] / [login to view URL] WORK EXPERIENCE 2017/2020: University Utesa, Recinto Gaspar Hernádez, Domican Republic. Position title: Manager of The Computer Department Activity: Responsible for the information system of the university. Responsible for providing technical support to all departments. Responsible of two computer labs. 2018/2020: University Utesa, Recinto Gaspar Hernádez, Domican Republic. Position title: Teacher in the computing area 2005/2012: Hotel Tropical Casa Laguna, Cabarete, Dom. Rep. Position title: Reception Supervisor Activity: Customer service, In charge of supervising the daily activities of the reception department. EDUCATION Year: 2016 Informatics Engineer, University Utesa, Puerto Plata, Dom. Rep. Year: 2017 Diploma in teaching habilitation, University Utesa, Gaspar Hernandez, Dom. Rep. Year: 2020 Máster en Big Data y Business Intelligence, (ENEB), and certified by the Isabel I International University of Castilla. Studying MBA in Business Administration and Management, (ENEB), and certified by the Isabel I International University of Castilla. Coaching And PNL Specialization, (ENEB) Barcelona European Business School. COMPLEMENTARY COURSES Year: 2020 Studying Business English Program, (ENEB) Barcelona European Business School. Year: 2017 Networks and Computer Equipment, (YONSEI UNIVERSITY, COURSE) Year: 2002/2003 PC Repair Technician, (Becompu Núñez & Asocs, Dominican Republic.) Year: 2002/2003 Data Processing, Learning and Teaching Center (CEAPE), Dominican Republic. Year: 2019 Database administrator, Train for employment (Carlos Slim Foundation) Finder, Train for employment (Carlos Slim Foundation) Data curator, Train for employment (Carlos Slim Foundation) Programmer (object oriented), Train for employment (Carlos Slim Foundation) Year: 2019 Human Formation, (INFOTEP), Dominican Republic. Emotional Intelligence, (INFOTEP), Dominican Republic. Conflict Management, (INFOTEP), Dominican Republic. Customer Service, (INFOTEP), Dominican Republic. Human Relations, (INFOTEP), Dominican Republic. SKILLS • Installation of Security Camera. • Software installations and operating system • Management of the office package (Office 365) • Remote support • Network Installation LANGUAGES Language: English, Oral and written, intermediate level. Spanish. (Native language)

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Experience

Teacher in the computing area

Jan, 2018 - Present

8 years, 3 months

University Utesa, Recinto Gaspar Hernádez

Jan, 2018 - Present

8 years, 3 months

Teacher in the computing area

Jan, 2018 - Present

8 years, 3 months

Manager of The Computer Department

Jun, 2017 - Present

8 years, 10 months

UTESA, RECINTO GASPAR HERNANDEZ

Jun, 2017 - Present

8 years, 10 months

Responsible for the information system of the university. Responsible for providing technical support to all departments. Responsible of two computer labs.

Jun, 2017 - Present

8 years, 10 months

Reception Supervisor

Feb, 2005 - Jan, 2012

6 years, 11 months

Hotel Tropical Casa Laguna, Cabarete, Dom. Rep

Feb, 2005 - Jan, 2012

6 years, 11 months

Customer service, In charge of supervising the daily activities of the reception department.

Feb, 2005 - Jan, 2012

6 years, 11 months

Education

Universitat Internacional de Catalunya

2019 - 2020

1 year

Studying MBA in Business Administration and Management, (ENEB)

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Spain

2019 - 2020

1 year

EAE Business School

2019 - 2020

1 year

Master en Big Data

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Spain

2019 - 2020

1 year

Universidad Tecnológica de Santiago

2012 - 2016

4 years

Ingeniero en Informática

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Dominican Republic

2012 - 2016

4 years

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