EXPERIENCE
SR. TECHNICAL WRITER February 1 2005 TO PRESENT
Creation and revision of package inserts, package art, product labels, user instructions, home care provider instructions, clinical instructions, writing, illustration, page layout, editing and documentation of health care devices. Use of design and publishing software includes: Adobe Creative Suite (Illustrator, InDesign, Photoshop, and Acrobat); PageMaker, QuarkExpress; Windows and Macintosh platforms; Microsoft Office Suite; SAP used for document tracking.
TECHNICAL WRITER October 2004 TO January 2005
Creation and revision of package inserts, package art, product labels, user instructions, home care provider instructions, clinical instructions, writing, illustration, page layout, editing and documentation of health care devices. Use of design and publishing software includes: Adobe Illustrator, InDesign, Photoshop, PageMaker, Acrobat on Windows and Macintosh platforms, Microsoft office products, and additional software packages as needed for the review and publishing process.
WEB ARCHITECT 2001 TO PRESENT
Meet with clients and vendors to determine requirements; provide business case models; lead integration of the corporate identity into Web site design and Internet marketing; establish and implement usability and accessibility requirements; provide design and development; webmaster duties.
INTERNET APPLICATIONS ARCHITECT JULY 2003 TO AUGUST 2004
WEB DESIGNER/DEVELOPER MAY 2000 TO JULY 2003
Project manager for Internet/Intranet Web sites. Set up, develop and test sites constructed in HTML/XHTML/ASP/CSS for development and production environments; provide training and 24x7x365 HelpDesk support; business analyst and client liaison. Led system analysts, application developers, graphic designers, and communication specialists; supervised interns and work-for-hires. Extensive knowledge of software programs, web technologies, and computer systems for Windows and Macintosh; IIS 5 and 6, UNIX, JavaScript, ASP, HTML/XHTML, Microsoft FrontPage, Macromedia Studio MX, Adobe Photoshop and Acrobat, Apples QTVR for 360 panoramas, Microsoft Office.
Highlights:
*Team lead for the UPMC Web Portal implementation and deployment
*Distinction Award in the best intranet site category of the eHealthcare Leadership Awards competition, 2002
*Implemented migration from FrontPage to Dreamweaver and facilitated training for distributed web authors, included development of online web standards
ADMINISTRATOR JUNE 1999 TO MAY 2000
Administrator to the Associate Vice Chancellor for Basic Biomedical Research, Health Sciences, and provided administrative and technical support for the Office of Research, Health Sciences. Duties: administration for the Associate Vice Chancellor which included high-level correspondence and communication, facilitated meetings and travel; coordinator for the Competitive Medical Research Fund; webmaster; software and computer support. Additional responsibilities: web and graphic assistance to related offices and departments within the Health Sciences; recruited and coordinated the hiring of department personnel; participated in job fairs as a technical recruiter of the office.
Highlights:
*Redesigned and managed the Office or Research, Health Sciences Web site
*Recruited key personnel for the Office or Research, Health Sciences and the Research Conduct and Compliance Office
DATA MANAGER NOVEMBER 1996 TO MAY 1999
RESEARCH SPECIALIST APRIL 1993 TO NOVEMBER 1996
DATA ENTRY SPECIALIST OCTOBER 1991 TO APRIL 1993
Data manager assigned to several clinical research trials including: Bypass Angioplasty Revascularization Investigation (BARI, June 1, 1987 - November 30, 2003), New Approaches to Coronary Intervention Registry (NACI, May 1, 1990 - February 28, 1997), and Percutaneous Transluminal Coronary Angioplasty Registry (PTCA, August 1, 1984 - January 31, 1997). Duties: collect and enter data from various sources and manage reports to verify accuracy, frequent contact with clinical coordinators and principal investigators in over 30+ hospitals located around the world to manage the data flow and resolve discrepancies; EDC Web Team lead of the first Internet/Intranet Web sites for the department and individual clinical trial Web sites; second author on two published abstracts; writer/editor/photographer for EDC-related newsletters; technical writer/documentation specialists.
Highlights:
*Second author on two abstracts related to communications via the Internet
*Lead documentation specialist for user guides related to software and policies
FACULTY (PART-TIME) SUMMER SESSION 2001
Taught 3-credit college course, Introduction to the Internet, to class of thirteen registered adults. Syllabus: Understanding Internet Basics, Using the Netscape Messenger E-mail Program, Using the Microsoft Outlook Express E-mail Program, Understanding Browser Basics, Searching the Web, Getting Information on the Web, Using Advanced E-mail Communications Tools, Downloading Programs and Files.
EDUCATION
University of Pittsburgh
Baccalaureate degree in English Writing, non-fiction tract in-process
Certificate in Information System Design, in-process
57 credits, 3.25 QPA
Activities
Writer and photographer, The First Degree, the newspaper for the College of General Studies
INFORMATION TECHNOLOGY COURSEWORK
Introduction to Computer Science, Introduction to Information Science, Fundamentals of Programming in C++, Building an Intranet, Fundamentals of .Net
DESIGN / PUBLICATION COURSEWORK
InDesign CS 2, Microsoft Publisher, Illustrator, Photoshop, Acrobat Professional
BUSINESS COURSEWORK
Introduction to Business, Principles of Marketing, Advertising Methods, Project Management Fundamentals
MEMBERSHIPS
Art Institute of Pittsburgh, advisory board member
Society of Technical Communication
International Webmaster Association/HTML Writers Guild
