Jawad H.

Hello, I am BS(CS) and an Expert Certified Atlassian Professional having 8+ years experience working in banking, financial,IT and engineering sectors implementing atlassian softwares including JIRA,Trello,Confluence,JIRA Service Desk and [login to view URL] I have 15 years experience in IT.I am also certified scrum master(CSM).I am currently working as a JIRA and confluence administrator with leading blockchain technology company UAE headquartered in USA and have total 8 years experience working in UAE/USA on same role. Certifications ---------------------- ACP-120 ACP-620 ASB-615 CSM My services include: 1) Installation and upgradation of Jira/Confluence/Jira Service Desk/bitbucket server apps on Linux/Windows AND cloud administration for all atlassian products 2)Manage Jira service desk projects  customization and configurations including request types/screens/permission/workflows of agents and customer &  portals including icon logo branding,workflow customizations, SLA,automation etc 3) Managing and customization of complex workflows in Jira including validations,conditions and post function 4)Managing issue types , screens ,permission,security levels schemes for custom projects 5)Managing users,groups ,project roles,global permission,spaces,global space permissions 6) Managing AD integration with Jira/Confluence 7)Managing installation,upgrade,training on 3rd party atlassain addon like JMWE,JWT,Scriprunner,Jira portfolio,Zephyr,Xray,Bobswift,Bigpicture,Rich filters,SLA Time and report,Profields,Email the issue and many more etc 8)Train team how to use Jira/Confluence effectively. 9)Managing and customization of scrum and kanbanboards. 10)Managing atlassian software and addon licensing 11)Managing and creating Jira reports and dashboards using EAZYBI reports addon. 12)Setting up confluence spaces , templates,filelist, space permissions 13)Migration from JIRA/JIRA SD/Confluence cloud instance to server ,from server to cloud and from server to server using configuration manager/JIRA Confluence BB Migration Assistant [login to view URL] to cloud migration using cloud migration service. 14)Using and configuration of Automated release notes jira addon in which we can configure the release notes template and base on that it will generate arn notes on confluence page dynamically or manually. 15)Setting up automation rules using automation for jira addon with 0 coding. 16)Writing fields, behaviours, fragements and script in groovy scripting using scriptrunner addon I have provided services/consultancy to the following organizations/sectors on contractual, permanent and hourly basis: 1) Atlassian Partner 2) Top UAE and African Banks 3) IT companies based in middle east and worldwide. 4) US homeland security 5) US top digital streaming media 6) Australian top digital and Bigcommerce agency MANY MORE Availability 40 hours per week EST Thanks Jawad