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Assistant Outlet Operation ManagerFeb 2017
∎ Liaising with existing suppliers and negotiating contracts ∎ Sourcing and building relations with new suppliers ∎ Make final report of daily transaction, Data Entry in Excel Sheet. ∎ Negotiating prices, quantities and delivery time-scales ∎ Working with the advertising department in order to present sales promotions. ∎ Managing stock levels ∎ Review what is and is not working.
Customer Service RepresentativeAug 2015 - Feb 2017 (1 year)
∎ Communicating with customers through various channels. ∎ Acknowledging and resolving customer complaints. ∎ Processing orders, forms, applications, and requests. ∎ Keeping records of customer interactions, transactions, comments and complaints. ∎ Communicating and coordinating with colleagues as necessary. ∎ Operating Point-of-Sale (POS) system.
Bachelor of Business Administration2011 - 2016 (5 years)
Supply Chain Management2018 - 2019 (1 year)
Office Management (2019)Computer Garden & IT Institute
Fields of Specialization: -MS Word -MS Excel -MS Powerpoint
Banking L/C Customs and Shipping Procedure for Export Import Business (2019)BDJobs
> Import-Export Business cost. > Whole Import-Export business procedure & documentation. > Customs operating systems of Import- Export of Bangladesh and how to calculate duty and taxes.
Cum Laude (2019)North South University
-Graduation with Honor "Cum Laude"