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$15 USD / time
Flag for PHILIPPINES
tanza, cavite, philippines
$15 USD / time
Det er i øjeblikket 10:54 PM her
Tilmeldt juni 24, 2013
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Hymna Lovella A.

@hymnaalkuino

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$15 USD / time
Flag for PHILIPPINES
tanza, cavite, philippines
$15 USD / time
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AB Comm. Arts Grad/Writer/Editor/Technical Support

I am a graduate of AB Communication Arts with more than 8 years of work experience in different fields. I am dynamic, can work under pressure, and is keen to details - qualities that you need to survive longer working years in a Call Center / BPO Industry! Providing exceptional Technical Support and Customer Service to my client is my guarantee!

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Erfaring

Credit & Collections Specialist

IQOR PHILIPPINES, INC.
feb. 2014 - jan. 2015 (11 måneder, 1 dag)
Inbound and Outbound calls, reminding foreign clients of their credit card payments. Encoding personal credit information and assisting on Payment Facilities.

TECHNICAL SUPPORT PROFESSIONAL II

STREAM GLOBAL SERVICES INTERNATIONAL (Convergys Philippines, Inc.)
mar. 2010 - jul. 2013 (3 år, 4 måneder)
Assisting clients on software installation, mapping drives, setting applications in multi-user environment, activating online applications, creating and restoring backups saved on online servers; up-selling products to the customers by looking for an opportunity, creating a lead, processing the order, and converting it to a sale.

TECHNICAL SUPPORT REPRESENTATIVE

TELETECH CUSTOMER CARE MANAGEMENT, (PHILS.) INC.
jul. 2005 - apr. 2007 (1 år, 9 måneder)
Position: TECHNICAL SUPPORT REPRESENTATIVE Promotions: July ’06 to April ‘07 Internet Connection for Business Select Strategy- VIP clients Queue January ’06 to April ‘07 Pioneer, Microsoft Vista OS Technical Support January ’06 to June ‘06 Home Networking Wireless Internet Connection 2WIRE Queue July ’05 to December ‘05 DSL Broadband Internet Connection

Uddannelse

BACHELOR of ARTS in COMMUNICATION

Philippines 2001 - 2005
(4 år)

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