Hai, My Name is Nurul Hidayati, Experienced Team Leader with over 3 years of experience in Customer Service. Excellent reputation for resolving problems and improving customer satisfaction. Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.