Gurudutt T. Profile

UDFORSK

Customer Support

Marketing

Sales

Telemarketing

Virtual Assistant

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$5 USD / time

vasai east, district thane,

india

$5 USD / time

Det er i øjeblikket 9:46 AM her

Tilmeldt august 21, 2007

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Gurudutt T.

@gurudutt1

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$5 USD / time

vasai east, district thane,

india

$5 USD / time

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Genansættelsesrate

Goal-driven sales professional

Goal-driven sales professional who diligently follows up on all leads to drive new business, successful at exceeding metrics measuring outbound call numbers, while remaining focused on increasing sales through expert customer outreach, who meets all deadlines under pressure in fast-paced environments.

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Erfaring

Convergys

apr. 2013 - apr. 2015 (2 år)

Answering incoming calls and provide technical support for Internet connectivity issues for Optus ADSL customers based in Australia. Provide first time set up, cabling guidance and after sales tech support for Optus (Australia) Fetch TV ((IP TV)) . Quickly and effectively solve customer challenges. Maintain quality control / satisfaction records, constantly seeking new ways to improve customer service.

Sutherland

apr. 2008 - sep. 2012 (4 år, 5 måneder)

Answering incoming calls for Dell Desktop and Laptop computers and providing Tech support with hardware and software related issues for systems in and out of warranty. Up selling AMC contracts and PC hardware parts and peripherals to customers based in the US.

SITEL

jan. 2007 - jan. 2008 (1 år)

Receiving Incoming calls and Providing Tech support over the phone for Dell PC Customers was a voice process involving diagnosis and removal of spy ware and virus, setting up of home wireless networking, operating system reinstalling and a wide array of software related troubleshooting done through remote networking by logging on customers PC, job also involved up selling (targets achieved and maintained were $22.00 per incoming call)all customers were located in Americas.