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kyrenia, turkey
$15 USD / time
Det er i øjeblikket 9:33 AM her
Tilmeldt oktober 29, 2023
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Grace Gaius Y.

@gracehyeladistar

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$15 USD / time
Flag for TURKEY
kyrenia, turkey
$15 USD / time
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Expert in Customer Service, Virtual Asst, Ad & PR

Being a good communicator for me is central to many aspect of life. So, I have made it my goal to incorporate that into all I do, particularly through my written and spoken English. Working to get you the right solutions is something I pride myself on. My determination to succeed in the course of a given task is evident in my ability to learn quickly and persist when faced with adversity. Over the past 7 years I have managed teams and handled positions such as a Customer Service Officer, Marketer, Customer Service Manager, PR Officer, Advert and Jingle Creator, Public Speaker with organizations such as United Bank for Africa, Media Organization; We FM 106.3, World Health Organization, Ministry of Information, Elphatha Synergy LTD, AK Movers Rockville. These organizations’ major goal is to offer excellent service delivery and ensure customer satisfaction while keeping up with the competitive market. As a customer centric person, creating strategies, retailing customers and promoting organizations image is just one of the key things I offer. My services include: Virtual Assistant Customer service manager Advertising and rebranding Marketing Public relations officer/ public speaking Proof reading/ script editing. My results speak loudly. I am available during US East Coast business hours. Give me the opportunity and I WILL deliver CONSISTENT QUALITY results for you. Click the HIRE button and let me know how I can help YOU today!

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Erfaring

Head of Operations Cum Customer Service Manager and Sales Officer.

United Bank For Africa (UBA)
aug. 2018 - aug. 2023 (5 år)
- Ensured that the level of service rendered in the branch is world class and that all interactions with customers result in only positive experiences. - Administered branch operations activities to ensure delivery of quality service to customers at all times. - Ensured good customer and bank relationships while resolving customer complaints. -Participated in marketing banks products and services with the aim of promoting the brand.

Reporter, Advert and Jingle creator, assistant producer.

WE FM 106.3
jan. 2015 - sep. 2015 (8 måneder, 1 dag)
-I get reports by interviewing audience within and outside the confines of the organisation. -Provide and script Advert ideas to promote clients business. -I voice out Jingles in an alluring way while advertising and promoting brands. -I proof read reports and scripts before they are presented on air.

Uddannelse

M.Sc International Relations

Near East University, Cyprus 2022 - 2023
(1 år)

Mass Communication

University of Abuja, Nigeria 2012 - 2016
(4 år)

Kvalifikationer

Public Speaking

Taraba Business School
2022
With public speaking skills, I understand how to get through to my clients and ensure they are satisfied with what my organization has to offer.

Human Resource Management

Taraba Business School
2022
I was trained on the basics of Human Resourceanagement.

FITC Financial Institution training Centre

Basic Banking Operations
2018
I was trained on basic Banking operation skill, which in summary revolves around customer retaintion by providing the best services.

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