gmgm09

Gilda Marie Granado-Melendrez SUMMARY My strengths are a strong drive and work ethic which allows me to provide excellent office support and customer support services as a Remoste Administrative Assistant. These strengths have motivated me to learn and I am experienced with office software packages and computer systems such as Microsoft Word, Microsoft Excel, JDE One World, and Novell Group Wise Electronic Calendar. I am also learning the Microsoft Office 2007 system. My accuracy and perfectionism are also strengths that encourage me to provide accurate data entry and audio transcription, and perfect decumentation of memos, letters, flyers, mail merges, and proposals. PROFESSIONAL EXPERIENCE BILINGUAL ADMINISTRATIVE SECRETARY Administrative and Clerical Office Support roles in the banking, education, real estate, and non-for-profit industries. SKILLS § Bilingual (Spanish/English) § Data entry § Draft correspondence § Audio transcription § Research § Database management § Data processing § Payment processing § Invoice processing § File management § Appointment scheduling § Project management § Proficient in MS Word, Excel, JDE One World, Dictaphone, Express Scribe, and Novell Group Wise. § Home Office Includes: Windows XP, Fax, Copier, High-Speed Internet, and Telephone. WORK HISTORY St. George Church Part-Time Volunteer Secretary 9/09 – Present § Data entry of weekly parish contributions § Draft letters for fundraising events in English and Spanish [login to view URL] Virtual Office Assistant 9/13/07 – Present § Transcribed wma audios pertaining to arts & crafts instructions § Transcribed thirty mp3 audios related to marketing testimonials § Performed internet research on topics for blog articles Kelly Services Temporary Data Entry Operator 1/28/06 - 3/7/07 § Entered recording checks into Excel spreadsheet § Verified fees, receipts, wires and check stubs against six extract reports § Prepared deposit slip for morning bank deposit § Scanned deposit list extracts with check deposits § E-mailed scanned deposit list and extract reports to the accounting department § Cut and paste 300+ entries on a daily basis of doctor’s names, addresses, and phone numbers from hospital category on website to Excel spreadsheet § Data processing of 300+ daily entries of various types of applications to computer § Performed data entry of incoming live commercial check payments to commercial lockbox accounts. § Re-associated check images to appropriate batch, ensuring images were printed & readable. Stapled copied checks to invoices & other materials for preparation of mailing to customers. § Truncated – prepared & logged check images, invoices, & batched materials for file storage. Equity Office Properties Accounting Assistant/Data Entry Operator 2/25/02 - 8/22/03 § Entered centralized invoices to JDE One World. § Reviewed & released batches of decentralized invoices for payment. If needed, checks were voided. § Performed communications with properties about issues related to releasing batches of invoices for payment. § Processed some invoices as Special Handles, such as sending out utility payments via Express Mail or UPS. § Generated vendor history reports for invoices. § Organized and processed payments for consolidated bills. § Weekly reports were generated to review outstanding payments. § Filing of property invoices in the file room. § Paid utilities on time due to Special Handles § Evaluated vendor histories to prevent duplicate payment of invoices § Requested appropriate approval signatures, depending on invoice amounts § Communicated with properties via Lotus E-Mail or by phone to acquire necessary documents for Invoices § Entered consolidated invoices to Excel Spreadsheet and imported to JDE One World Manpower, Inc. Temporary Administrative Assistant 3/00-6/01 § Greeted visitors, routed phone calls, took messages, and provided information § Typed and transcribed documents using Word software program § E-Mailed transcribed materials via Novell Group Wise § Scheduled/Posted appointments for events & meetings to the Novell Group Wise electronic calendar § Communicated with others via E-Mail and/or verbally to schedule meetings § Updated Excel databases for library and student files, including discarding outdated materials & files § Created Excel spreadsheet for 2001 student registration fees § Issued alumni identification cards and passwords for websites § Registered and scheduled appointments for students of the GSB/MBA Career Development Center § Entered and posted job announcements to website and bulletin boards 33 Temporaries, Inc. Temporary Office Support Field Employee 8/30/98-2/22/02 § Provided general office support through numerous temporary assignments as a receptionist, data entry operator, or assisted with mass mailings Previously employed as Secretary/Administrative Assistant with Claretian Associates (8/93-10/96); Temporary Teacher Assistant with Douglas Taylor Elementary School (1/91-8/91); Temporary Clerk with Manpower, Inc. (1985-1990); Student Teacher with George Washington High School (1984); Secretary/Office Manager with PROJECT VENCEREMOS/CENTRAL YMCA COMMUNITY COLLEGE/MIDWEST COUNCIL DE LA RAZA (9/83-7/80); Typist/Phone Clerk/Investigative/Adjuster Clerk with CONTINENTAL BANK (8/67-2/71). EDUCATION Chicago State University, Chicago, IL Bachelor’s Degree, 6/1984 Cum Laude Central YMCA Community College, Chicago, IL Associate Degree, 12/1979 Holy Family Academy, Beaverville, IL Diploma, Business, 1967 *References available upon request.