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$15 USD / time
Flag for PHILIPPINES
baguio city, philippines
$15 USD / time
Det er i øjeblikket 6:56 PM her
Tilmeldt maj 26, 2013
8 Anbefalinger

Genessa Mae A.

@genessamaecuteng

5,0 (36 anmeldelser)
7,0
7,0
92%
92%
$15 USD / time
Flag for PHILIPPINES
baguio city, philippines
$15 USD / time
100 %
Jobs færdiggjort
100 %
Indenfor budgettet
100 %
Til tiden
7 %
Genansættelsesrate

Project Manager and VA Expert

My Professional objectives is to deliver excellent service efficiently and accurately. Establish long-term relationships with successful clients. I have been in the Business Process Outsourcing/ Call Center Industry for more than 10 years and has been working as a freelance VA for almost 13 years. I am currently running my own Remote VA company with well trained and experienced reps in Virtual Assistance. I am very well trained and experienced in handling and managing: Customer Service Phone Support Email and Live Chat Support Sales and Telemarketing (inbound and Outbound) Virtual Assistant Order Taking Appointment setting Answering Service Recruitment Training Property Management QA Management VOIP Lead Generation and Management Social Media Management Transcription and More.. I'm up-to-date with the current technologies, like desktop sharing , CRM/project management tools, cloud services and VoIP. I have experience with file management and softwares and I'm knowledgeable with online calendars and scheduling and more. Today, I continue to grow and transform to meet my client's needs. I am continuously learning to broaden my range of services and continue to apply my expertise and maintain commitment, trust, and growth with my clients.

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Portfolio-mappe

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8732381
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Anmeldelser

Ændringer gemt
Viser 1 - 5 ud af 5 anmeldelser
Filtrer anbefalinger ud fra:
5,0
$152,25 USD
Excellent worker. A+++
Copywriting
Telemarketing
Customer Support
Virtual Assistant
+1 mere
P
Closed User
@PCentral
3 år siden
5,0
$1.146,10 USD
Genessa has been a big help and I would recommend her to any company looking for a quality worker.
Data Processing
Data Entry
Excel
Virtual Assistant
Copy Typing
Brug Avatar.
Flag for Curtis G.
@curtisgebers
3 år siden
5,0
€525,00 EUR
Perfect Freelancer - Would hire def. again.
Telemarketing
Brug Avatar.
Flag for Yan Z.
@zap2
5 år siden
5,0
$1.089,93 AUD
Excellent work and communication [01 November, 2016] Fast work and excellent communication [02 November, 2016] Excellent quality work and communication [05 December, 2016] Work completed as per requirements - recommended freelancer. [05 December, 2016] Work completed as per requirements - recommended freelancer. [05 December, 2016] Work completed as per requirements - recommended freelancer. [05 December, 2016] Work completed as per requirements - recommended freelancer. [05 December, 2016] Work completed as per requirements - recommended freelancer. [05 December, 2016] Work completed as per requirements - recommended freelancer.
Copywriting
Video Upload
Voice Talent
English (UK) Translator
English (US) Translator
A
Flag for Gemma L.
@ausmarketing
7 år siden
1,0
$12,03 USD
Very unprofessional and project was not done as required and very bad job.
Sales
Virtual Assistant
Leads
Recruitment
Technical Support
+1 mere
Brug Avatar.
Flag for Mahtab A.
@mahtab7
8 år siden

Erfaring

Customer Support Representative

NCO - T-Mobile
dec. 2010 - dec. 2011 (1 år)
As a Customer Service Representative for TMobile, we deliver a great customer experience for Tmobile account holders by understanding, empathizing, and resolving their subscription, technical, and billing concerns in a timely manner and making sure they get the best customer experience they can have.

Technical Support Representative

Sitel - At&T
okt. 2009 - dec. 2010 (1 år, 2 måneder)
As a Technical Support Representative for AT&T, we consistently provide a great customer experience for residential customers by meeting and exceeding customer expectations. We understand the client's concerns and deliver a timely solution to their internet connection issues.

Customer Service Representative

Garret and Talon Inc. - JustFlowers.com
okt. 2008 - okt. 2009 (1 år)
As a Customer Service Representative for Justflowers.com, we deliver a great customer experience for clients asking for order arrangements for their loved ones globally. We also make sure we provide great relationships with the florist we are partnered with to guarantee that orders are filled on time and with correct orders.

Uddannelse

Bachelor of Secondary Education Major in English

Benguet State University, Philippines 2000 - 2004
(4 år)

Kvalifikationer

Berlitz language assessment and testing PASSER

BERLITZ
2010
Berlitz offers standardized tests to measure proficiency in speaking, listening, reading and writing a language. These can be used for pre-employment screening and progress tracking.You can correlate scores with major standardized tests and proficiency scales, such as the Test of English for International Communication (TOEIC), Test of English as a Foreign Language (TOEFL) and the Common European Framework of Reference for Languages (CEF).

Voice and Accent Certificate

BPO
2008
Voice and Accent Certificate

Publikationer

Genessa

None
Test

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Certifikationer

us_eng_1.png US English 1 95%
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