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$10 USD / time
Flag for PHILIPPINES
calookan city, philippines
$10 USD / time
Det er i øjeblikket 7:01 PM her
Tilmeldt januar 4, 2020
0 Anbefalinger

Francis M.

@francis09dm

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$10 USD / time
Flag for PHILIPPINES
calookan city, philippines
$10 USD / time
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Customer Service Representative

Currently works as a Customer Service Representive as an outsourced employee based on a US call center and client. I have been doing the job for more than two years. Which mainly concern is assistance for customers via phone with the use of CRM softwares.

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Erfaring

Operations Analyst

ADP Philippines Inc
feb. 2020 - Nuværende
The company is US-based which industry focuses on Human Capital Resource Management. One of the biggest in the country. The offshore in the Philippines does the same thing, which the department I belong to works for the payroll of the clients. I have basic knowledge of US basic payroll processing limited to pay rates, types of taxes, and manual calculations, reporting and etc.

Customer Service Representative

Telus International Philippines
okt. 2019 - jan. 2020 (3 måneder, 1 dag)
I worked here with a transport-network company based in the US. My main role is to help the drivers with their onboarding, assist of any incidents and claims happened and provide plug-ins to their profile to unlock features of their driving experience.

Customer Service Representative

Teleperformance Philippines
jul. 2018 - sep. 2019 (1 år, 2 måneder)
We're so-called Team of Experts! I worked with one of the biggest network provider in the US. We are dedicated to assist customers and non-customers of a strategic location, making it more personalized. Concerns are not limited to account maintenance, postpaid phone promotions, billing, order status, order placement/account creation, phone line activation and suspension, and network troubleshooting.

Uddannelse

Bachelor's degree

Polytechnic University of the Philippines, Philippines 2014 - 2018
(4 år)

Kvalifikationer

Civil Service Eligibility

Philippines Civil Service Commission
2019
Certification used by the Philippine government for those who seek employment in public institutions.

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