Profilbillede af eyewrist
@eyewrist
Flag for Philippines Pasig City, Philippines
Medlem siden 11. august 2019
0 Anbefalinger

eyewrist

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I'm an experienced Customer Support, Data Entry, Order Manager, and Virtual Assistant. I also have background in e-commerce, social media management, and basic graphic design. Over the years I've worked in business process outsourcing, telco, e-commerce, and computer software industries and now I'm seeking opportunities in freelancing field. I am eager to help and look forward to being of service to you. Feel free to shoot me a message anytime. :)
$6 USD/hr
0 anmeldelser
0.0
  • N/AJobs udført
  • N/AIndenfor Budget
  • N/ATil Tiden
  • N/AGenansættelsesfrekvens

Portfolio

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Virtual Assistant

Aug 2019

- Conduct research for the given properties - Checking landmarks and establishments near the property - Create comparable of an estate - Update article content in WordPress - Edit and format blog posts - Tweak and customize WordPress pages - Schedule articles to be published - Basic photo edit for blog articles

Provisioning Specialist

Jul 2018

- Input data to the appropriate systems - Document, in detail, all activities related to MACDs - Efficiently handle routine, escalated or expedited orders - Manage time effectively to maintain completion of all orders within published SLAs - Perform variety of tasks in Provisioning - Efficiently manage all emails and schedule appointments - Handle inquiries and concerns through email, phone or chat - Attend meetings and trainings as required - Manage ticketing/work order/case queue in Salesforce

Social Media Moderator / E-commerce Manager

Dec 2017 - Dec 2018 (1 year)

- Managed Facebook and Shopify sites - Handled all inquiries thru email, chat or phone - Monitored all orders from receipt, shipping and delivery - Created invoices and receipt - Managed social media campaign ads - Created basic graphic designs for logo, posters, and marketing

Voice and Data Services Manager

Sep 2013 - Jul 2018 (4 years)

- Assumed full responsibility of the ordering process - Gathered data and placed order for service - Monitored progress of projects to ensure all titles are completing their part of the project on time and accurately - Provided regular updates to customer contact and internal teams - Attended or hosted conference call - Discussed project planning, status of order, or turn up of service with customer and internal teams - Handled inquiries and concerns through email, phone or chat

Customer Interaction Associate

Apr 2011 - Sep 2013 (2 years)

- Responded to support requests via email and live chat - Educated players on new releases on the game - Assisted players if they have technical issues while playing - Provided basic troubleshooting tips - Escalated concerns and issues to the game studio that cannot be fixed using the admin tool - Informed game leads on the new bugs or errors that players are experiencing - Contributed to team effort by accomplishing related results as needed

Dining Server

May 2008 - Jun 2010 (2 years)

- Assisted customers in ala carte, buffet and catering service - Listed down food and beverage orders from the customers - Served food and beverage to the customers - Prepared checks that itemize and total meal costs and sales taxes

Uddannelse

Bachelor of Arts in Multimedia Studies

2017 - 2019 (2 years)

Bachelor of Science in Entrepreneurial Management

2010 - 2011 (1 year)

Bachelor of Science in Hospitality Management

2009 - 2010 (1 year)

Certificeringer

  • US English Level 1
    75%

Verifikationer

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