Profilbillede af erhupadhyay
@erhupadhyay
Flag of India Jaipur, India
Member since 23. august 2008
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erhupadhyay

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CURRICULUM VITAE OBJECTIVE Looking for a challenging career, where there is a scope for demonstration, always on a look out for a positive & bigger outlook, Currency are ideas, thrive on imagination & passion, Rigorous thinking and boundless curiosity, sets levels & standards that exceed expectations, have fun attitude is everything, bottom line rises with the organization - A LEARNER FOR LIFE PERSONAL INFORMATION Name : Himanshu Upadhyay Father’s Name : Dr. B. L. Upadhyay Date of Birth : Dec 2nd, 1986 PAN No. : AAWPU0629F EMPLOYMENT HISTORY Profile History As Sr. Faculty - H.T. Comp. Hardware & mobile , Bhilwara (Sept. 2002 –04) As Team Leader(Sales) - Reliance Comm. Infrastructure Ltd. WWE, JAIPUR (Dec’04-Dec’05) As Sr. S. Officer - Michale Mercantile Limited, HYD(ANDHRA),H.Q. JPR Additional Charge of Area Manager (Sales) (Dec’05- Aug’06) As Outlet Incharge -Tata Taleservices Ltd., Jaipur Customer Relationship Buss. Improv. Group(Ex..) (Oct’06-Mar’07) Present Profile Working For: Organization : Shiv Vilas Resorts Pvt Ltd. Designation: IT Manager Project Site : Shiv Vilas , Jaipur – A Five Star Deluxe Hotel Freelance Live Projects For : I-Client Biz, Designation : Webmaster (Currently Administrating 78 + Websites in Hotels, Pharmaceutical and Tourism Industry) Profile : ONLINE BPO Based UK IT/Web Development or troubleshooting process Job Profile 1. Organization : Shiv Vilas Resorts Pvt Ltd. Designation: IT Manager Project Site : Shiv Vilas , Jaipur – A Five Star Deluxe Hotel Job Responsibilities: 1. Managing entire IT infrastructure of five star deluxe property and corporate office which includes:- 97 PC's 12 Notebooks D-Link and CISCO Switches, Routers Controllers, ONITY Key system, Attendance Systems (Thumb Impression, Swipe Card) Maintaining Backend DBASE, WiFi network in 18 Acres area of JMP hotel and providing excellent signal strength to the guests, 2. Ensuring 99.99 % UPTIME for hotel PMS – Fortune Enterprise - IDS. 3. Deciding the budget and purchase ratio requisition as per corporate instructions. 4. Getting quotes from vendors and finalizing purchase orders etc. 5. Administration of AVAYA 4410 intercommunication exchange and digital telephonic and LAN network in hotel and ISDN lines, Broadband and WAN management. 6. Ensuring Excellent connectivity and 99.99 % UPTIME for WiFi internet access to inhouse guest as well as senior management. 7. Ensuring 99.99 % UPTIME for hotel PMS-IDS, POS, ERP, SALES, MAIL SERVER, DOMAIN SERVER, BACKUP SERVER, ANTIVIRUS SERVER, FIREWALL, Proxy Server. 8. Providing the support and interacting guests their IT tasks meeting with 5* Deluxe Standards. 9. Assist staff regarding their problems desktop support with hotel & system applications and day to day troubleshooting and implementing PREVENTIVE MAINTENANCE SCHEDULES. 10. Managing site inventory, IT assets of the property, IT information and PMS DBase. 11. Up sell Internet Service Products to increase revenue to in house & banquet guests 12. Giving training to new joiners and updating product knowledge of existing team members. 13. Maintaining print servers and KOT printers. 14. Providing end user IT support and routine training to the staff. : TATA Communications Ltd. Designation: Team Leader & Engineer- WiFi Operations Project Site : Jai Mahal Palace, Jaipur – A TAJ Group Premier Hotel Job Responsibilities: 1. Managing WiFi network in 18 Acres area of JMP hotel and providing excellent signal strength to the guests, 2. Additional responsibilities to provide tech. support to additional two sites of VSNL,(RCE, Jaipur & GUMAN-I) 3. Assist the IS Manager in managing the Network (LAN/Intranet/Novell/FTP/WiFi) in the hotel. 4. Providing the support and interacting guests their IT tasks meeting with TAJ brand standards. 5. Assist staff regarding their problems desktop support with hotel applications (FIDELIO, FOREX, ORION, POS, CFS, and System applications) 6. Managing site inventory, maintaining revenue and PMS login data. 7. Up sell Internet Service Products to increase revenue to in house & banquet guests 8. Giving training to new joiners and updating product knowledge of existing team members. 9. Managing Access Point Signals, Channels, and performing Signal Testing on day to day basis : TATA Tele Services Ltd. (Business Improvement Group-Off Roll) (Oct 2006-Mar.07) Designation: Customer Relationship Exceutive & Outlet Incharge, TVS Job Responsibilities: Handling overall operations of TTSL outlet New Prepaid & Postpaid Connections for TATA Indiocm, CAF-Uploading, Handsets (Mobiles,FWPs,FWTs,Etc..)- Sales,Customer Relations (RCVs, HCCs, E-Recharges,), TATA Indicom Internet Installations. Entire Customer Care Operations, Collection, Service Request and Inventory management of entire outlet requising and managing RMS and CRM & TIPPS, Etc. : Michale Mercantile Ltd. HYD (Andhra) at HQ JAIPUR (Dec’05- Aug’06) Designation: Sr. Sales Officer – Additional Charge of Area Manager (Sales) Job Responsibilities: Achieving Sales in tough areas of entire team. Train the team for new introduced products Product Knowledge to new joiners and update the same to existing tem members Improving and managing the sales on day to day basis to match Monthly target of group : Reliance Communications Infrastructure Limited (WWE-Franchisee) (Dec’04-Dec’05) Designation: Postpaid Sales (Team Leader) Job Responsibilities: Achieving Sales in tough areas of entire team. Train the team for new introduced products Product Knowledge to new joiners and update the same to existing tem members Improving and managing the sales on day to day basis to match Monthly target of group : H.T. Comp. Hardware & Mobile Engg. Institute, Bhilwara (Aug’02-Oct’04) Designation: Sr. Faculty Job Responsibilities: Taking Theory and Practical Sessions on : Introduction to IT, Management Information Systems, Programming Methodology, System Analysis & Design, Computer System Architecture, Object Oriented Programming Using C++, Data Structures using ‘C’, PC Based Office Software Packages, Internet and its Applications, Database Management Systems, Internet and Web page Designing (HTML), Operating Systems, PHP & My SQL DBASE Administration, Data Communication and Networking, PHP & My SQL 4.0 DBASE Administration, Computational Techniques, Visual Programming, Software Quality Management & Testing, Advance LAN, WAN, MAN Network, CDMA & GSM BIN Software Dev., Advance Installation & Ass. Techniques, Video Conferencing Administration, Data Recovery Admin, Circuit Design, Advance Data Communication Tech, Advance Wireless Communication Tech, Advance VOIP Technology, Advance SIP Technology, Session over Instant Messaging Tech, PBX - Pulse, Charge, Flash, CLIP Technology EDUCATION Secondary : RBSE, 64.5% (1999) Sr. Secondary : RBSE, 62.38%(2001) Graduation : B. Pharm. PartIst, 62% (2004) B. Pharm. Part IInd,63 % B. Pharm. Part IIIrd, 63% B. Pharm. Part IVth,(Result Awaited) Post Graduation : M.B.A. (I.T. & Marketing – Pursuing - ISBM) PROFESSIONAL CERTIFICATIONS * Brainbench certified Network Professional in Oct 2005 * Brainbench certified System Administrator in July 2004 * Brainbench certified System Engineer in Apr 2003 * Brainbench certified Computer Professional in Dec. 2004 One Yr. Course from AISECT Cert in Computer Hardware & Net. Engg. 2002-03 Six Month Computer Applications & with specialisation in Web Design 2001-02 (* E-Learning Courses By Brainbench in collaborations with Xircom which Intel content now.) TECHNICAL PROFILE Operating Systems : MS-DOS, Windows 3.1, ~95, ~98, ~2000, ~ME , ~XP,~Vista, ~ 2003 Pro, Symbion , Windows Mobile, Linux, Windows CE, Macintosh, Novel 4,5,6, Windows 2003 Server, Active directory server, Microsoft Mail Exchange 2000, ~2003, Languages : Basics of HTML, CSS, JAVA, Visual Basic, C, C++, ASP, PHP, BASIC, Foxpro. Tools & Utilities : MS Office, Lotus PC Suite, Data Recovery Administration., CRM, SAP,POS Extra Skills : IT communication, Telecommunication switch, VOIP, SIP,LAN,WAN,WIFI, Networking Concepts, Troubleshooting, Nomadix and other Routers & Switch Management. Seminars Delivered (While Teaching at IT Institutions) Introduction to IT Management Information Systems Computer System Architecture System Analysis & Design Database Management Systems Development HTML/xHTML/CSS/PSD/SWF/FLA Operating Systems PC Based Office Software Packages Data Communication and Networking Internet and its Applications Computational Techniques Internet and Web page Designing (HTML) Management Organizational Behaviour PHP & My SQL DBASE Administration Advance LAN, WAN, MAN Network PHP & My SQL 4.0 DBASE Administration Advance Installation & Ass. Techniques Circuit Design Data Recovery Admin. Symbian OS Application Development Advance Data Communication Tech. Video Conferencing Administration Advance VOIP Technology Advance Wireless Communication Tech. Session over Instant Messaging Tech. Advance SIP Technology WAP Development PBX - Pulse, Charge, Flash, CLIP Technology GENERAL PERSONAL STRENGTHS Good communication skills, Good IT teaching skills – Believe in learn and share the knowledge - Believe in Teamwork, Ability to adapt and Leadership. INTERESTS Network / Web Troubleshooting or Development & Sales activities, listening music. Hobbies : - Music, Reading, Instrumental Music. Got Certificates: - Cultural Programmes at school level. EXTRA CURRICULAR ACTIVITIES AND ACHIEVEMENTS: - 1 Been a part of BEST IT Team in Entire TJA Leisure SBU-2007 2 Has participated in National Jamboree in BHARAT SCOUT & GUIDES & 3 Has got certified as a RASHTRAPATI AWARDED SCOUT 4 Has got articles featured on Microsoft MSN website with 225 views and 18 5* ratings (Himanshu Upadhyay)
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