David

Senior AI Solutions Architect and IT professional with 20+ years of technology experience, specializing in AI automation, intelligent business systems, Microsoft technologies, and enterprise IT support. I build practical AI solutions that automate business processes, reduce manual work, integrate existing systems, and solve real operational problems. AI & AUTOMATION: • AI agents and intelligent business automation • Generative AI and ChatGPT/OpenAI integrations • AI-powered workflows and applications • API and third-party integrations • RAG and AI knowledge systems • AI chatbots and customer support automation • Python and API automation • Customer intake and operational automation • Database and backend integrations • Email and workflow automation • AI-powered analytics and processing • Existing application AI integration MICROSOFT & IT: • Microsoft 365 administration and troubleshooting • Microsoft Azure and cloud services • Windows 10/11 and Windows Server • Active Directory and Group Policy • Exchange and Outlook • User accounts, permissions, MFA, and security • DNS, DHCP, TCP/IP, VPN, and networking • Server and workstation configuration • Email setup and migration • Remote technical support • System administration and troubleshooting I combine modern AI engineering with extensive enterprise IT experience, allowing me to work across both new AI systems and established business infrastructure. My focus is production-ready solutions that are reliable, secure, maintainable, and designed to solve real business problems. Available for AI automation, AI agents, API integrations, Microsoft 365, Azure, Windows Server, system administration, troubleshooting, migrations, and ongoing remote IT support.