A self-motivated professional with solid out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience.
Excellent listener and communicator who effectively conveys information verbally and in writing.
Analytical thinking with talent for identifying and improving work processes.
Computer-literate with extensive software proficiency covering wide variety of applications.
Relationship-builder with interpersonal skills.
Highly adaptable, mobile, positive, resilient, patient, risk-taker who is open to new ideas