Hayley N.

A self-motivated professional with solid out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience.  Excellent listener and communicator who effectively conveys information verbally and in writing.  Analytical thinking with talent for identifying and improving work processes.  Computer-literate with extensive software proficiency covering wide variety of applications.  Relationship-builder with interpersonal skills.  Highly adaptable, mobile, positive, resilient, patient, risk-taker who is open to new ideas  Multi-tasking skills