dataprocs

CARRIE SPEAR WORK EXPERIENCE UHaul Customer Service Operator 1/2007 – Present Ø Heavy data entry. Ø Receive incoming phone calls from customers who are experiencing a breakdown and in need of assistance. Ø Contacts UHaul providers using database system and confirm to the mechanic the customer’s needs for assistance so that they can complete their move or transfer. Safe Site, Inc. 11/2006 – 12/2006 Secretarial Assistant Ø Heavy data entry, update database of incoming clients into our internal system. Verify current information and change any new info. Ø Help in loss and prevention of inventory both onsite and on the database. Ø General office duties, faxing, emailing, mailing, scanning, answer phones, answer general customer inquiries, Ø Provided assistance with pulling documents for clients and customers Ø Offered great customer service to all clients and customers ASI, Inc 09/2006 – Present Recruiter Ø Conducted recruitment for personnel department and Ø Hiring qualified candidates, interviewing, screening Ø Offered great customer service to all clients and customers Ø Processed general applications in our internal system Ø Administrative duties such as data entry, answering phones, filing, scanning, emailing, mailing Debt Association 7/2005 - 5/2006 Researcher Ø Conducted research online and found leads of court judgments and their respective phone numbers for the sales team to call. Ø Administrative duties such as data entry, answering phones, filing, scanning, emailing, mailing. Ø Customer service offered to all potential clients and customers Stay At Home Mom 2002-2005 Ø Raised a 2 year old daughter Apple One Call Center 8/2001 - 1/2002 Customer service rep Ø Offered extensive customer service to all clients and customers Ø Answered general customer inquiries Ø Changed, updated, and entered new and outdated information Ø Verified that all info was current and correct and up to date Ø Responsible for medical insurance claims from clients and updated Doctors in regards to benefits, policies, etc. Ø Added new information in regards to the clients’ needs in the database Parkwest Medical 7/1999 - 5/2001 Social Worker Assistant Ø Registrar for Geri-psych floor admittance. Ø Made preparations for further care of the patient after their discharge from the hospital. Ø Conducted follow-up after discharge. Ø Helped family members cope with the current status of the patient and provide additional education (as well as the patient if able). Ø Conduct daily group therapy with patients. Ø Contributed to daily meetings with Doctor and head nurse on current status of patients. Ø Helped in patient's daily care as needed. Ø Also started in additional training for patient care assistant duties. EDUCATION 1/1996 – 8/2000 Freed-Hardeman University Bachelors of Social Work AWARDS – Parkwest Medical Centre – Given the award/certificate of Employee of the Month. SKILLS Microsoft programs, Internet, word, excel Typing speed – 45wpm REFERENCES Available upon request