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Member since April, 2008
Our Profile Concoct Information Technology is a global technology solutions provider to enterprises, consumers & technology companies. Concoct follows a support- centric model to all its services that help its clients leverage IT to align business objectives. Concoct Information Technology manages a center of excellence that create solutions for specific industry needs through a combination of its strategic assets people, process and technology. Using a proven and cost-effective global delivery model, Concoct manages technology, infrastructure, and platforms and provides Concoct support solutions for leading enterprise, consumer and technology vendors. In today's dynamic marketplace, IT is the only tool for transformation. Collaborating with a 'RIGHT FIT' partner can ensure return on technology investments and strengthen your business for future challenges as well. Our holistic and diverse solutions coupled with our experienced talent force help us to achieve. · Enhanced products with best quality for technology providers · Enhanced services for consumers · Enhanced customer satisfaction and their relationships An Exciting Future We will build this future with our young, well-trained and highly motivated team, fully committed to our mission, which is none other than ensuring our clients can go about their business or activities unaffected by viruses, Trojans, spyware, hackers, fraud, spam or any other present or future malicious elements or behavior. To make this mission a reality day after day, we have a fine organization and excellent resources: Concoct Information technologies carrying out ground breaking IT security research; the R&D division able to conceive and create the highest-quality, advanced, integrated solutions; Concoct’s, one of the Industry’s largest laboratories for analyzing security threats and one of the fastest in providing updates against new threats; and Local Tech Support 24x7 across the countries in which we are present. In short, we are ready to face an exciting future, which we want to build along with our clients and partners, growing with them and, why not? Enjoying these exhilarating times. Our Services Application Development and Maintenance Concoct’s Application development and maintenance team has always placed a remarkable records in this delivery service. The process holds a distributed service environment where the work responsibilities are being effectively shared among the teams and come out with best services. The team employs various current industry standard tools and techniques at all appropriate stages in software development life cycle. We excel in various technologies like Java, J2ee and .Net. For the application development, we concentrate on, · Adhere to the industry standards and procedures · Customer requirements and SLAs · Gaining, retention and reuse of knowledge · Reusability – reducing the cyclic time and costs The maintenance team takes care of all the related activities following the ITIL framework and all types of analysis aiming at, · Increase in quality of the services · Improved stability · Client satisfaction in terms of services and budget thereby enabling the clients to extend the investment initiatives Enterprise Application Enterprise application has become the core of business services, which in turn has made business applications to be the sophisticated and supportive critical parts for it. At Concoct, we believe that ‘Enterprise applications’ - run the way, the business runs. The expected optimization is achieved in stage-based and process-driven ways. We deliver EAS for SAP, Oracle and PeopleSoft and focuses on the areas of enterprise resource planning, financial applications & management, customer relation management, Business Intelligence and human resource management. Database Services Accessibility to the database is being provided without over-building the existing infrastructure and workload in turn delivering secured services. Our highly trained and specialized professional team works closely with the client’s system to build and maintain custom databases to meet their requirements. We offer a complete database service that helps you to organize your data in an effective and efficient manner. We offer database services based on our client’s expectations using our proprietary database services. We ensure you get a risk-less free data maintenance with current features incorporated into the client’s database. Custom Application Concoct Information Technology offers an array of technical support programs to match every need and budget. Concoct Information Technology can confront the full range of technical issues ranging from scheduled upgrades to unscheduled outages. Our mission is to provide the best commercial quality support in a cost effective, timely and reliable manner. The goal of application support is to help customers enhance and extend their systems to maximize the return on their investment. Concoct commitment to our customers is to provide the highest quality services and support to achieve complete customer satisfaction with our products. The Application Support program structures the transfer of product knowledge and processes to enhance skills, increase productivity, and accelerate development of Astoria Software products through direct customer interaction and project involvement. Application Support is a follow-on to installation, setup, basic training and technical support. It provides first-line support to users needing coaching, software usage help and project support for day-to-day operations and custom projects. Our application support includes, · Custom Configurations · Database Backup Support · Administration Support · Work flows and Third-party Application Integration · System Design End User Computing Concoct’s clients always achieve high performance and satisfaction through the more reliable, more secure end-user computing solutions and a nominal budget. The team has worked with the clients closely adopting various methods and tools resulting in a high performance via a transformed end-user computing environment. Concocter’s take responsibility for a secure, updated and performance effective client infrastructure and environment because we have our clients at our eyesight. We ensure that all the problems are remotely solved which in turn results in flexibility of addressing business opportunities and solving business challenges paving for success.
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