Customer Service Strategy
This is an assignment I recently completed for a Certificate IV in Financial Services. All the work is completely my own and i received a High Distinction for this assignment. Below is the comment that my mentor left on this assignment. Dear Colette, Congratulations on another excellent submission. You have made excellent progress throughout this course. The customer service plan you have developed is very well written. You have demonstrated that you will be able to identify a customer’s needs and expectations. You have correctly covered the important area of communicating with your customers. You have also shown that you are aware that good communication is based on listening to your client. The procedures that you are proposing to maintain a high level of customer service seem to be practical and you have correctly covered the important area of customer confidentiality. Your assignment is neatly presented. Congratulations once again on your achievement with th
About Me
I am a highly motivated individual who is willing to work. I have extensive experience in Microsoft word and Excel as well as a sound accounting knowledge. My work is always completed promptly and ahead of schedule. I am extremely organised and excel in time management. I am currently near the end of a Certificate IV in financial Services. If you hire me you will not be disappointed. Sincerely Colette.
$ 10 USD/hr
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