Profilbillede af christineortega1
@christineortega1
Medlem siden 31. juli 2018
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christineortega1

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Dear Employer, My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am a quick study and welcome challenges as well. As a detail oriented and organized professional I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. I’ve been in a Call Center (BPO) industry for more than 3 years. Communication towards my peers, my clients and my bosses is not an issue. I can say that I have developed my communications skills exceptionally well since I started working in this industry. I am a self-starter and have a complete in-home office set up. So I’m ready to begin as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Thank you so much for your time and consideration. Sincerely, Christine Ortega
$5 USD/hr
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Virtual Assistant Chat/ Outbound Support

Jun 2018

Email Chat Support/ Outbound Calls Performing outbound calls to our customer who has a concern regarding to their orders and answering emails and live chat real time.

REAL ESTATE OUTBOUND TELEMARKETER

Apr 2018 - Jun 2018 (2 months)

Appointment Setter Performing outbound calls to homeowners located in Arizona and convinces to sell their property.

Account Associate

Oct 2017

We take inbound calls for AT&T services. I act as a billing specialist, handle customer concerns, and even handling slight technical concerns. I also do sales because we are selling all of the services and products AT&T have. AT&T is a very tough account so I am very confident enough to handle any kinds of concerns or accounts.

Collection Officer

Oct 2015 - Sep 2017 (1 year)

I was profiled for biggest company car financing in the United states which is the Exeter Finance Corp. as a First Party Officer that collects past due payment of their monthly car payments but the account was dissolve for some changes and was profiled to another account which is Global Lending Services where I was promoted as Subject Matter Expert. I conduct process training for the new hires I handle "sup call" if our supervisor is not available.

customer service representative

Apr 2014 - Oct 2015 (1 year)

This company caters many account. Their main account which is their bread and butter is the Hilton Reservations Customer Care where I was profiled before. We are reservation specialist who book and process rooms for customer and for bulk of rooms as well. We also act as a customer service concerning about their complains like their request wasn't provided, or wanted to make any changes to their reservations and if they're having a bad experience.

Uddannelse

BS in Physical Therapy

2010 - 2014 (4 years)

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