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EXPLORE
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$40 USD / Hour
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Philippines (5:00 PM)
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Joined on May 7, 2012
$40 USD / Hour
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I can help your business create and maintain Salesforce documentation, like developing a wiki of processes your team has to follow to ensure compliance and quality. This can also include obtaining screenshots, recording how-to videos, and creating diagrams. I have been working for Focus on Force for 4 years, first as a Content Manager and now as a Product Owner. I create Salesforce study material and keep them up to date by reviewing release notes and listening to user feedback.
No reviews to see here!
Experience
Focus on Force
Feb, 2018 - Present
•
8 years, 2 months
Product Owner
Sep, 2019 - Present
•
6 years, 7 months
• Ensure Sales Cloud and Experience Cloud study materials are accurate, relevant, and up-to-date • Respond to user questions on the forums and comments section (over 2500 answers and counting!) • Create relevant practice exam questions and easily-digestible study guide content • Configure the company's Sales Cloud app to meet changing business requirements
Project Manager
Feb, 2018 - Sep, 2019
•
1 year, 7 months
Feb 2018 - Sep 2019 · 1 yr 8 mos • Created and established core workflows in operations • Ensured all study materials are up to date and all user questions are addressed • Recruited SMEs and managed their tasks
Feb, 2018 - Present
•
8 years, 2 months
Qualifications
Salesforce Certified Sales Cloud Consultant
2022
Salesforce
The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Credential ID 2371617
2022
Salesforce Certified Administrator
2019
Salesforce
The Salesforce Administrator credential is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. Credential ID 20288690
2019
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