Profilbillede af blagoyurumov
@blagoyurumov
Flag for Macedonia Radovish, Macedonia
Medlem siden 22. juli 2019
0 Anbefalinger

blagoyurumov

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A creative person with expertise in global business development & overall retail operations with hands-on experience in cultural and economic affairs. Offering over 15 years’ experience in Retail operations, Data Entry, Costumer service, Telemarketing & Sales
$5 USD/hr
1 bedømmelse
0.0
  • 100%Jobs udført
  • 100%Indenfor Budget
  • 100%Til Tiden
  • N/AGenansættelsesfrekvens

Portfolio

Nylige bedømmelser

  • billede af Brian A. Whispering Pines HOA $10.00 USD

    “He did a great job, was on-time and had proper formatting, which wasn't easy in Word.”

Erfaring

Desk Manager

Aug 2018 - May 2019 (9 months)

Hiring, training, coaching, and leading representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult situations or issues. Assisting other management team members in identifying trends and establishing goals. Ensuring staff members are achieving desired service levels and taking corrective action, as needed. Authorizing replacements or refunds.

Costumer service representative

Jun 2018 - Jul 2018 (1 month)

Receive inbound calls including transferred sales leads and calls from current and potential customers. Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application. Answer questions about the product details, the company, and issues with account for the customers. Assist customers with any technical issues experienced with website and escalate any issues to management appropriately. Perform basic account maintenance activities.

Sales representative

Dec 2017 - Apr 2018 (4 months)

Contacting potential or existing customers to inform them about a product or service Answering questions about products or the company Asking questions to understand customer requirements and close sales

Store Manager

Mar 2017 - Sep 2017 (6 months)

Completing store operational requirements by scheduling and assigning employees. Following up on work results, maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counseling, and disciplining employees

Uddannelse

BBA

2010 - 2014 (4 years)

Mechanical engineering

1996 - 2000 (4 years)

Kvalifikationer

Group Train the Trainer (2015)

Farah Leisure Excellence Academy, Abu Dhab

Advanced Microsoft Excel (2015)

Lynchpin

Intermediate Microsoft Excel (2015)

Lynchpin

Certificeringer

  • Preferred Freelancer Program SLA
    97%

Verifikationer

  • Facebook forbundet
  • Foretrukken Freelancer
  • Betalingsverificeret
  • Telefon Verificeret
  • Identitet verificeret
  • E-mailverificeret

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