
Biraddali

Biraddali
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Floriza I.4 år siden
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Customer Service Representative
Feb 2014A financial institution and I am assigned on credit cards..
Customer Service Representative
Apr 2012 - Jan 2014 (1 year)It is a financial account so I am assigned on credit cards. We receive calls from customers and giving proper solutions to their concerns on credit cards. Routing other calls to designated departments. Jotting down important notes regarding the issue as well.
Customer Service Representative
Jan 2012 - Mar 2012 (2 months)Tending to the customers regarding telephone connection. Recieved incoming calls and give proper resolution. Routing calls to designated departments.
Secretary to the Manager
Apr 2004 - Dec 2005 (1 year)My job description was route all calls to the designated person. Flight and Hotel reservation. Take down notes during meetings. File management Typed reports, memos
Computer Attendant
Mar 2003 - Mar 2004 (1 year)My job description was tending to the clients regarding Internet. Typed and printing documents. Scanning pictures and handling sales account.
Uddannelse
Bachelor of Arts in Mass Communication/Journalism
1994 - 1998 (4 years)Certificeringer
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